Office
Khiem Nguyen
Senior Training Associate - Project Management
Ho Chi Minh City
Summary
I manage a group of over 100 trainers all around the country & Project Lead for initiative projects to narrow the gap of employee performance. I also a data driven person who always curious in measuring, analyzing data & building dashboard to enhance my team & company's performance and furthermore to build solution for business.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
3
3
Certificates
1
1
Language
Work History
Senior Associate, Operations Training
Lazada eLogistics Vietnam
Ho Chi Minh City
04.2022 - Current
- Collaborate with Regional Operation and venture operation (VN) to align and implement regional projects and initiatives
- Design, facilitate and delivery of assigned training sessions including onboarding, technical and soft skill training
- Monitor and evaluate training/development program's effectiveness
- Lead initiative projects to increase training effectiveness by deploying new approaches (multimedia, technology, operation dashboard, framework, SOP, etc.)
- Act as a member in PMO of Operations Departments (manage projects and report to Head of Operations)
- Manage, train & develop over 100 trainers at facilities all over the country to enhance scale up capacity
- Sales training
- Training data management.
Visual Marketing Officer - Photographer
VAN THIEL & CO
Ho Chi Minh City
10.2018 - 04.2022
- Coordinate several Marketing Projects (B2B)
- Take photos of samples (more than 800 samples)
- Collaborate with other departments in creating Marketing Documents (Creative, Product Development, QA, QC)
- Design Marketing Documents
- Images: over 4000 photos/year
- Presentations: over 5 presentations/month
- Catalogues: 1 catalogue/year
- Collaborate within department to create videos for Marketing and QA purpose
- Manage documents of Visual Marketing Department
- Manage and organize team's equipment and photo studio
- Coordinate workflow and logistics of Visual Marketing team
- Team leader - under my line manager - HEAD of Visuals Department.
Trainer - Project Coordinator
IECD - Institut Européen de Coopération et de Développement
HCMC
05.2015 - 09.2018
- Delivering the training content ('Basic Management Training'; 'Marketing'; 'Start Your Business') to beneficiaries of the MSE support program
- Manage several classes of 15-20 beneficiaries, organizing document for each beneficiary
- Succeed in training over 200 beneficiaries and help coordinate over 2000 beneficiaries
- Coordinating and initiating paperwork with local authorities & SDTC administrative officer
- Daily collaboration with IECD partners
- Event organizer for IECD, each event has over 300 attendees
- Lead several sub-projects within IECD including team building events
- Designer and Photographer.
Project Coordinator - Interpreter
Home Credit Vietnam
HCMC
12.2013 - 05.2015
- Manage the admin tasks for Property Department
- Interpret for my line manager and Chief Operation Officer
- Coordinate in Fitting out New Office Building (5 Floors) Project for Home Credit VN (a USD 100,000 project)
- Coordinate several small furnished project for Home Credit VN (budget range USD 5,000-25,000).
English Teacher
Duong Minh language school
08.2011 - 05.2015
- Teach English
- (Streamline, American English File, TOEIC)
- Manage 4 classes simultaneously
- Act as a connection between the school and the students.
Freelance Translator
Football Data Company Limited
08.2013 - 11.2013
- Translate football news from English to Vietnamese.
Receptionist
Dragon Fly Co., Ltd
Ho Chi Minh City
08.2012 - 11.2012
- Answer the phone from the tenant and the services (taxi, water, TV station...)
- Deal with any requests of the tenant
- Solve any problems happened with the tenant
- Prepare documents relevant to customer service.
Education
Bachelor's Degree - English Linguistics and Literature - Translation and Interpreting
University of Social Sciences and Humanities - HCMC
01.2008 - 01.2012
No Degree - Google Project Management
Coursera
04.2001 -
Skills
undefined
Certification
Agile Project Management
Additional Information
Reference
Ms Laure Josephine Montebello
Head of Visual | Van Thiel & Co
+84 778 052 512
laure@vanthiel.com
Ms Thuy Blais
IECD Vietnam Country Representative & Project Manager | IECD
thuy.vuongblais@gmail.com
https://www.linkedin.com/in/thuyblais/
Mr Loc Doan
Property Manager | Home Credit Vietnam
+84 903 780 711
loc.doan@homecredit.vn
Mr Cong Chinh Phan
University Lecturer | University of Social Sciences and Humanities
+84 913 829 998
phcongchinh@yahoo.com
Software
Adobe Photoshop
Adobe Illustrator
Adobe Premiere
Da Vinci Resolve
Microsoft Teams
Timeline
Senior Associate, Operations Training
Lazada eLogistics Vietnam
04.2022 - Current
Visual Marketing Officer - Photographer
VAN THIEL & CO
10.2018 - 04.2022
Trainer - Project Coordinator
IECD - Institut Européen de Coopération et de Développement
05.2015 - 09.2018
Project Coordinator - Interpreter
Home Credit Vietnam
12.2013 - 05.2015
Freelance Translator
Football Data Company Limited
08.2013 - 11.2013
Receptionist
Dragon Fly Co., Ltd
08.2012 - 11.2012
English Teacher
Duong Minh language school
08.2011 - 05.2015
Bachelor's Degree - English Linguistics and Literature - Translation and Interpreting
University of Social Sciences and Humanities - HCMC
01.2008 - 01.2012
No Degree - Google Project Management
Coursera
04.2001 -
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