Experienced B2B/B2C Sales Management with over 16 years of experience & network in Sales-B2B Marketing-Training. Excellent reputation for business development, resolving problems and improving customer satisfaction. Solid background & skills in B2B Management with many Lesson Learnt by heart from many working culture. Well-known how to Win & Stable Mind-set to help others to get success.
Overview
16
16
years of professional experience
6
6
years of post-secondary education
Work History
Senior Project Sales Manager
SAMSUNG ELECTRONICS VIETNAM
Ho Chi Minh
05.2022 - 10.2022
Manage South & Central SAC Project Sales team to run action plan to achieve 110% sales goal in Q2-2022 & Q3-2022.
Contribute individually to win 05 projects (MK Biz Center, Eagles Da Lat, Thang Loi One Center, Sungroup office, Carmelina resort) with excellent service in quick closing deal time.
Proved successful working within tight deadlines and fast-paced atmosphere.
Train new staffs about products/ salesforce/project direction to help them to work well with current working environment.
Project Sales Director
GREE (VIETNAM) AIR CONDITIONER TECHNOLOGY CO.,LTD
Ho Chi Minh
05.2021 - 04.2022
Develop & implement SMART acting business plan to build up growth of B2B biz within 3 years 2021 – 2023 (oriented customer development, B2B marketing, product development tasks).
Lead the Project Sales Team in achieving the respective 100% targets by winning key projects (Go! Hai Phong, Go! Lao Cai, Viteccons office...), fostering the development of future sales leaders, building capabilities, knowledge and competencies at all levels (staff, admin, project manager).
Monitor and improve the commercial performance & sales operation by creating measurable KPI dashboard and sales incentive schemes for sales & marketing members.
Proceed innovative B2B marketing & CRM tools (email marketing, promotion gift for surveying, testing knowledge...) to approach potential customers (contractor, real estate developer, consultant, project dealer) in long lockdown period by Covid-19 (landing page, Facebook, LinkedIn, Webinar…).
Proceed Sales Tasks to develop strategic products (RAC, SAC, VRF, Chiller) to increase ISS ratio at least 120% for project partners in nationwide.
Prepare & manage yearly training program (basic/advance level) for internal members & customers to align with resource from factories & internally.
Increased customer satisfaction by resolving issues in product, pre-sales & post-sales that happened daily.
Manage people & build up teamwork to encourage high working spirit & develop soft skills of all members into higher level.
Manage strategy to set up relationship with real estate developers & end-users in all project types (Residential building, hotel, factory...).
Developed team communications and information for meetings weekly/ monthly/quateurly.
Regional Manager of Dealer Business Development
Daikin Air Conditioning Viet Nam
Ho Chi Minh
07.2017 - 04.2021
I. Managing of Dealer Business Development team to develop new Commercial Air Conditioner Dealer Biz network (B2B2C) with below missions:
Develop stable strategy & planning for selection, evaluation, approaching, maintaining active status of new partners within 3 fiscal years.
Manage new dealer landscape & do sales activities to encourage dealers to get strong motivation for long-term corporation together & transfering from Residential biz to Commercial Biz with 4 stable stages as Daikin standard.
Provide and organize all processes in achieving the target revenue through goal setting and execution and risk management.
II. Managing of ED Team (Technical Engineering Dealer) to make strengthen for sales – B2C2B marketing & creat Exclusive outstanding difference for Proshop network with below missions:
Develop action plan for achieving effective sales target, Proshop’s qualified awareness through service test competition (Proshop warranty policy within 2 years), new Proshop sales scheme & standards for 3 types (Retail - Wholesale- Commercial).
Develop VRV Dealer & Multi Task to create strong basement for Commercial Sales Biz at Dealer Channel. (B2C à B2B).
Go to market frequently to develop Sales-Out activities to help Proshop strongly.
CRM Proposal to support Proshop to get results from Chain Store & Real Estate Developer.
Head of AC Project Sales Department
Panasonic Sales Viet Nam
Ho Chi Minh
01.2014 - 06.2017
Lead Project Sales Department to achieve sales goal at least 100% in every year.
Establish good biz relationship network policy with top Core –Growth - Developing main/ sub contractors, design/ architect consultant, Project owner/Developer.
Analyze the SWOT & implementing marketing campaign (convention, incentive factory tour, training…) as spirit Building Passion – Building Solution to create trust & long-term image for all developed customers.
Set up internal sales tools to make strengthen operation such as PSI, forecast, costsheet, control promotion, Battle book, Pro Club Viet Nam, SOP, A/R collection & ASD network to control stable biz platform in nationwide.
Leader DSC Viet Nam (Under Singapore Developer Solution Center) to run One Stop Solution Mission for approaching almost famous developers.
Develop Panasonic’s awareness program to promote & support for talent students of all universities that had Air Conditioning major by annual scholarship.
Drive the culture of the Business Unit/ Department to comply with company direction.
Project Sales Specialist
Carrier Viet Nam
Ho Chi Minh
04.2008 - 12.2013
Assist sales manager to run biz & close deal some potential projects.
Manage full sales progress of tender, quoting, design then showing deep effort to transfer it into winning status. Celebrating events, seminar for all customer types to follow company schedule.
Manage installation progress and hand-over finished 10 Metro projects (now Mega Market supermarket) in South region to Owner.
Support marketing to prepare for new products launch and other activities.
Lecture
University of Technology & Education HCMC
Ho Chi Minh
12.2006 - 04.2008
Experienced lecturer with over 1000 lessons in theory & practice of air conditioning, refrigeration system.
Writing text books, design teaching application by using Macromedia Director, 3D Max software, Visual Basic to create good interactive E-learning platform for Students (got 02 Excellent awards at university level ).
Education
Associate of Applied Science - Heating & Cooling Technology
University of Technology & Education
Ho Chi Minh
09.2001 - 08.2006
MBA - Business Management
Kingston International School
Singapore
01.2022 - 01.2023
Certificate - Develop Sales Skills
Talentnet
Ho Chi Minh
04.2001 -
Certificate - Qualified Sales Engineering
Daikin Asean Oceania
Ho Chi Minh
04.2001 -
Certificate - Change Management Course
Mimax
Ho Chi Minh
04.2001 -
Certificate - Coaching & Motivated Skills
G&H Management
Ho Chi Minh
04.2001 -
Certificate - Understanding What Root Problem & Solving
IMTC
Singapore
04.2001 -
Certificate - Emotional Intelligence (EQ) of Career Success
IMTC
Singapore
04.2001 -
Skills
Leadership & social influencing
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Additional Information
Serve as Inspirit Presenter to change mindset of customers from Negative into Active & Ready Status for long cooperation in biz approaching (Sharing – Listening – Influencing-Supporting).
Strong passion & willing to help others to get Success & consider that is my Pleasure in my life.
Active thinking myself is part of the Solution rather than part of the problem with Honest & open minded.
Timeline
Senior Project Sales Manager
SAMSUNG ELECTRONICS VIETNAM
05.2022 - 10.2022
MBA - Business Management
Kingston International School
01.2022 - 01.2023
Project Sales Director
GREE (VIETNAM) AIR CONDITIONER TECHNOLOGY CO.,LTD
05.2021 - 04.2022
Regional Manager of Dealer Business Development
Daikin Air Conditioning Viet Nam
07.2017 - 04.2021
Head of AC Project Sales Department
Panasonic Sales Viet Nam
01.2014 - 06.2017
Project Sales Specialist
Carrier Viet Nam
04.2008 - 12.2013
Lecture
University of Technology & Education HCMC
12.2006 - 04.2008
Associate of Applied Science - Heating & Cooling Technology
University of Technology & Education
09.2001 - 08.2006
Certificate - Develop Sales Skills
Talentnet
04.2001 -
Certificate - Qualified Sales Engineering
Daikin Asean Oceania
04.2001 -
Certificate - Change Management Course
Mimax
04.2001 -
Certificate - Coaching & Motivated Skills
G&H Management
04.2001 -
Certificate - Understanding What Root Problem & Solving
IMTC
04.2001 -
Certificate - Emotional Intelligence (EQ) of Career Success