Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Karl Aubrey Valentino

Karl Aubrey Valentino

19/1 Tân Thới Nhất 17, Tân Thới Nhất, Quận 12, Hồ Chí Minh,Vietnam

Summary

Skilled English teacher with background in both secondary and primary education. Experienced in curriculum development, student engagement strategies, and classroom management techniques. Strong skill set includes communication, leadership, and creative in teaching methods. Demonstrated positive impact on student learning outcomes through creative lesson planning and individualized instruction.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Primary English Teacher

DTP Education Solution
Ho Chi Minh , Vietnam
09.2023 - Current
  • Maintained positive classroom culture through behavior management techniques.
  • Creating fun games that are related to the lesson.
  • Practicing speaking and listening skills through collaboration activities.

Secondary English Teacher

DTP Education Solution
Ho Chi Minh , Vietnam
09.2023 - Current
  • Ensured an inclusive classroom environment by providing equal learning opportunities for all students.
  • Facilitated group activities and collaborative tasks to strengthen communication and teamwork.
  • Designed interactive activities to develop students' reading, speaking, and listening skills.
  • Motivated students by providing them with feedback on their progress in class.

Customer Service Subject Matter Expert

Telus International
Taguig City, Philippines
06.2021 - 03.2023
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions for the North American people.
  • Provided training sessions to new customer service staff on best practices.
  • Led on- and off-site customer support teams across multiple time zones.
  • Resolved complex customer issues by utilizing problem-solving techniques and product knowledge.

Education

Bachelor of Science - Information Technology

STI College Fairview
Quezon City
06-2015

Skills

  • Classroom management
  • Student engagement
  • Team collaboration
  • Public speaking
  • Time management
  • Adapting to different learning styles

Certification

  • Holds a C1 English Proficiency Certificate, demonstrating advanced language skills in speaking, listening, writing, and reading. Also certified TESOL (Teaching English to Speakers of Other Languages)

Timeline

Primary English Teacher

DTP Education Solution
09.2023 - Current

Secondary English Teacher

DTP Education Solution
09.2023 - Current

Customer Service Subject Matter Expert

Telus International
06.2021 - 03.2023

Bachelor of Science - Information Technology

STI College Fairview

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Karl Aubrey Valentino