FL Studio
Đoàn Nguyễn Vũ Thế
Content Moderator Collaborator, Media
Mỹ Tho,46
Overview
2
2
years of professional experience
5
5
years of post-secondary education
2
2
Languages
Work History
Community Moderator
OKIGAMES Oyun Ve Yazılım Hizmetleri Ltd Sti
01.2022 - Current
- Established clear lines of communication with users by actively participating in discussions, soliciting feedback, and demonstrating genuine appreciation for their contributions to the community.
- Listen to customer concerns, answer customer questions and provide information about the company's products and services.
- Responding to customer queries in timely and accurate way, via email or chat
- Identifying customer needs and helping customers use specific features
- Analyzing and reporting product malfunctions
- Collect prompt and accurate customer feedback
- Resolving product/service issues, troubleshooting problems, and providing ongoing technical assistance to customers
- Moderate discussions to ensure compliance with the rules, deal with problematic users, inform the overall trend of comments and conversations that community members are having
Community Moderator
Panic Art Studio
08.2023 - Current
- Established clear lines of communication with users by actively participating in discussions, soliciting feedback, and demonstrating genuine appreciation for their contributions to the community.
- Listen to customer concerns, answer customer questions and provide information about the company's products and services.
- Responding to customer queries in a timely and accurate way, via email or chat
- Identifying customer needs and helping customers use specific features
- Analyzing and reporting product malfunctions
- Collect prompt and accurate customer feedback
- Resolving product/service issues, troubleshooting problems, and providing ongoing technical assistance to customers
- Moderate discussions to ensure compliance with the rules, deal with problematic users, inform the overall trend of comments and conversations that community members are having
Education
No Degree -
Cần Đốt Junior High School
Long An, Vietnam 01.2012 - 01.2017
Skills
Analytical Thinking
undefinedSoftware
Music Production
4+ Years of experience in music production, mixing and mastering.
Timeline
Community Moderator
Panic Art Studio
08.2023 - Current
Community Moderator
OKIGAMES Oyun Ve Yazılım Hizmetleri Ltd Sti
01.2022 - Current
No Degree -
Cần Đốt Junior High School
01.2012 - 01.2017
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