Summary
Overview
Work History
Education
Skills
Websites
References
Languages
Timeline
Generic

JANE NGUYEN

Sydney,NSW

Summary

Detail-oriented Master of Business Information Systems student with professional experience in export operations, logistics, and compliance in the pharmaceutical industry. Skilled in data analysis (SQL, Power BI, Excel), project management, and stakeholder communication. Proven ability to manage regulated processes with accuracy, coordinate multi-party operations, and deliver on-time results in high-stakes environments. Seeking to contribute to TikTok’s SMB Project & Operations team with strong organizational, analytical, and cross-team collaboration skills.

Overview

5
5
years of professional experience

Work History

Export Sales & Operations Officer

Pharmacy Wholesaler Ltd
Sydney, NSW
03.2024 - Current
  • Managed end-to-end export operations for medicines and medical supplies to Pacific Islands.
  • Coordinated with clients, suppliers, and logistics companies to finalize stock needs and negotiate terms.
  • Oversaw inventory control by aligning orders with customer demand and regulatory restrictions.
  • Prepared licenses and regulatory documentation for restricted medicines to ensure compliance.
  • Booked international shipments while ensuring documentation accuracy and legal compliance.
  • Developed expertise in data entry and compliance tracking, achieving high accuracy in regulated environments.
  • Utilized Pronto and Office 365 for effective stock management, report generation, and KPI monitoring.
  • Analyzed operational data to identify areas for process improvement and cost savings.

Public Relations & Communication Collaborator

VIPTAM Technology Application Institute
Hanoi, Vietnam
11.2021 - 06.2025
  • Developed and maintained media relations to enhance brand visibility.
  • Assisted in organizing events to promote company initiatives and products.
  • Cultivated relationships with local businesses in order to gain publicity through joint ventures or sponsorships.
  • Assisted international delegations and collaborative events by organizing and interpreting communications between parties, strengthening cross-cultural coordination capabilities.

Front of House staff

Mikazuki
03.2023 - 05.2025
  • Engaging directly with clients to address enquiries about functions, providing clear information, documentation and solutions needed to arrange their functions.
  • Demonstrating problem-solving skills in high-pressure situations that may arise during events, ensuring smooth and efficient resolutions.
  • Processed accurate orders and coordinated deliveries.

Receptionist

VIPTAM Technology Application Institute
Hanoi, Vietnam
03.2021 - 11.2021
  • Streamlined filing systems and document preparation to enhance daily office operations.
  • Coordinated team schedules and organized meetings, ensuring efficient workflow.
  • Responded to customer inquiries via email and phone with professionalism.
  • Maintained high accuracy in data entry while securely managing sensitive information.

Education

Master of Business Information Systems -

Torrens University
Australia
12-2025

Bachelor in Commerce - International Business

Macquarie University
Australia
12-2024

Skills

  • Regulatory compliance
  • Data analysis
  • Stakeholder Communication
  • Office 365, Power BI, Project Management (JIRA, Trello), SQL
  • Analytical and critical thinking
  • Export operations
  • Supply chain management
  • Customer service
  • Business administration
  • Basic programming
  • Flexible and adaptable
  • Teamwork and collaboration

Websites

References

Available upon request

Languages

Vietnamese
First Language
English
Proficient (C2)
C2
German
Beginner
A1

Timeline

Export Sales & Operations Officer

Pharmacy Wholesaler Ltd
03.2024 - Current

Front of House staff

Mikazuki
03.2023 - 05.2025

Public Relations & Communication Collaborator

VIPTAM Technology Application Institute
11.2021 - 06.2025

Receptionist

VIPTAM Technology Application Institute
03.2021 - 11.2021

Master of Business Information Systems -

Torrens University

Bachelor in Commerce - International Business

Macquarie University

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