Summary
Overview
Work History
Education
Skills
Accomplishments
Hobbies and Interests
Reference
Languages
Timeline
Generic
HUYNH TRUNG

HUYNH TRUNG

Da Nang,Viet Nam

Summary

Results‑driven Housekeeping Manager with strong expertise in supervising staff, managing departmental assets, and ensuring five‑star service standards. Skilled in quality control, inventory oversight, and cross‑departmental coordination, consistently delivering immaculate facilities and enhancing guest satisfaction.

Overview

9
9
years of professional experience

Work History

Senior Assistant Housekeeping Manager

Regent Phu Quoc Resort
03.2023 - Current
  • Assist the Housekeeping Manager in supervising daily operations of the department.
  • Ensure guest rooms and public areas consistently meet Regent’s luxury standards.
  • Oversee staff scheduling, training, and performance evaluation.
  • Conduct regular inspections and implement quality control measures.
  • Coordinate with other departments to resolve issues promptly and efficiently.
  • Monitor operating costs and support initiatives to optimize resources.
  • Manage departmental assets, ensuring all equipment and supplies are fully accounted for and maintained in excellent condition.
  • Contribute to enhancing guest satisfaction and maintaining brand reputation.

Assistant Housekeeping Manager

Regent Phu Quoc Resort
01.2022 - 02.2023

Housekeeping Supervisor

Regent Phu Quoc Resort
12.2020 - 12.2021

Housekeeping supervisor

SEL DE MER HOTEL & SUITES
08.2019 - 11.2020

Housekeeping supervisor

THE CODE HOTEL
07.2018 - 07.2019

Senior Room Attendant

JW MARRIOTT PHU QUOC EMERALD BAY RESORT & SPA
07.2017 - 06.2018

Education

Bachelor of Tourism and Hotel Management

Hanoi Open University
Ho Chi Minh City, SG

Skills

  • Leadership & Team Management
  • Communication Skills
  • Staff Training & Development
  • Inventory & Asset Management
  • Customer Service
  • Time & Scheduling Management
  • Problem-Solving & Conflict Resolution
  • Quality control
  • Cross-department coordination

Accomplishments

  • Recognized as Outstanding Manager of the Quarter for exceptional leadership and operational excellence.
  • Successfully led the housekeeping team to achieve a Guest Love Score of 98%, reflecting superior service quality and guest satisfaction.
  • Passed the Brand Standard Audit with full compliance, ensuring adherence to luxury hospitality benchmarks.

Hobbies and Interests

  • Passion for cooking and exploring new cuisines
  • Keeping updated with current affairs through reading newspapers
  • Engaging in sports to maintain health and teamwork spirit

Reference

Chu Hoang Thai, Director Of Housekeeping, Regent Phu Quoc Resort, 0935377669

Languages

English
Intermediate
B1

Timeline

Senior Assistant Housekeeping Manager

Regent Phu Quoc Resort
03.2023 - Current

Assistant Housekeeping Manager

Regent Phu Quoc Resort
01.2022 - 02.2023

Housekeeping Supervisor

Regent Phu Quoc Resort
12.2020 - 12.2021

Housekeeping supervisor

SEL DE MER HOTEL & SUITES
08.2019 - 11.2020

Housekeeping supervisor

THE CODE HOTEL
07.2018 - 07.2019

Senior Room Attendant

JW MARRIOTT PHU QUOC EMERALD BAY RESORT & SPA
07.2017 - 06.2018

Bachelor of Tourism and Hotel Management

Hanoi Open University
HUYNH TRUNG