HUY THANH NGUYEN

• Train the Trainer (PT 1:1, 1:Group)
• Adapted session delivery to meet specific needs of professional learners within different environments.
• Updated and modified training syllabus to stay ahead of industry developments and maintain relevancy.
• Delivered new hire training and mentored established staff on processes and procedures. Maintaining highest quality of PT's services.
• Conducted testing to diagnose system faults.

• Recruited, interviewed and hired high-performing individuals, developing passionate, dedicated teams. 50 new staffs per month.
• Motivated management and staff teams to consistently deliver high quality, customer-focused service.
• Nurtured positive customer relationships, enhancing membership loyalty and driving client retention.
• Maximized revenue generation by upselling and cross-selling across variety of product areas, such as mixed package, custom package.

Jan 2012 - Jun 2017

• Train new trainer of Group Fitness Programs.
• Certified Mat Pilates level 1 by Balanced Body.
• Join Core Camp for Kids – Australian Certificate Training.
• Core Trainers of Certified TRX Trainer in CFYC chains.

Jan 2011 - Dec 2012

• Trained Body Vive by Les Mills Asia Pacific in K.L, Malaysia
• Certified RPM AIM2 (Advanced Instructor Module level 2) in K.L, Malaysia – 1st one of 12 instructors in South East Asia.

Nov 2007 - Dec 2010

• Head of Body Pump and RPM (Indoor Cycling) programs in CFYC and lead Body Pump and RPM were most wanted exercises in town.
• Hosting, organizing outdoor Team Building for Group Fitness Instructors.
• One of 1st International Certified Les Mills Instructors in Vietnam.