Business administration and law professional with analytical, strategic, and management skills. Focus on optimizing business operations to improve organizational efficiency and support sustainable growth. Strength in legal compliance and risk-aware decision-making.
Overview
1
1
Language
1
1
Certification
5
5
years of professional experience
Work History
Marketing Executive
Freelancer (Restaurant)
Hồ Chí Minh, Việt Nam
11.2025 - 10.2026
Managed social platforms, creating engaging content and campaigns to boost engagement.
Created SEO-friendly social posts, driving 40% more traffic.
Researched market trends and innovations to refresh campaign ideas.
Planned and implemented integrated search, display, and video campaigns.
Sourced optimised content and uploaded new images for campaigns.
Collaborated with design teams to produce graphics for digital marketing.
Monitored competitor activity and market trends, adapting strategies quickly.
Measured digital marketing and demand-generation programmes supporting sales growth.
Attended industry networking events to track new digital marketing practices.
Designed and executed influencer campaigns, expanding brand reach and buzz.
Managed digital marketing budgets, allocating resources to maximise ROI.
Wrote copy for advertisements, emails, and media used in advertising.
Store Manager
Faro Cafe
Hồ Chí Minh, Việt Nam
04.2025 - 10.2025
Managed day-to-day store operations, including stock levels, staff rotas, and customer service standards.
Handled customer complaints, offering resolutions that maintained satisfaction and loyalty.
Managed store budget, controlling expenses to ensure financial targets were met.
Stored stock safely and securely to maintain quality of goods.
Oversaw inventory management, reducing stock loss through effective control measures.
Merchandised displays to showcase new and popular items.
Coached employees on upselling techniques, significantly increasing average transaction value.
Hired and trained staff for optimum performance against sales and marketing objectives.
Led a team of 20 staff, providing training, performance feedback, and personal development support.
Fostered a culture of excellence, inspiring staff to exceed customer expectations and achieve sales objectives.
Reduced waste by offering special prices on goods nearing expiry dates.
Director Assistant
KYLAN GROUP Limited Company
04.2023 - 02.2025
I. Administration:
- Draft and manage labor contracts, event organization contracts, and
Sponsorship agreements.
- Prepare sponsorship proposals and send them to brands to seek
Collaboration opportunities.
- Store, organize, and maintain the company's document system to ensure
Efcient management.
II. Operations Management:
- Monitor and ensure compliance with workow processes across
Departments within the company.
- Evaluate, propose updates, and improve operational processes to optimize
Efciency and align with business growth.The Fundamentals of Digital
Marketing
Https://learndigital.withgoogle.com/
Link/1qsdpcedm9s
References
Josellin Feruzza
CEO - Công Ty TNHH Kylan Group
Josellin.ferruzza@arcltd.net
+84-775005786
III. Reporting:
- Prepare detailed nancial reports on sales, revenue, and prot on a
Monthly/Quarterly/Annual basis as requested by the Director.
Administrator
V2X Academy
02.2023 - 04.2023
- Responsible for consulting and selling music courses.
- Provide support and care for students.
- Arrange class schedules.
- Coordinate and communicate schedule updates and important information
To instructors and students.
- Manage and maintain records and documents.
- Assist the director in improving the company's processes.
Event & Markerting Manager
Good Apple Company Limited
04.2022 - 02.2023
- Developed and executed innovative marketing strategies to enhance event
Brand awareness and audience engagement.
- Utilized digital marketing platforms to expand event reach and visibility
Ensuring maximum attendance.
- Recruited, trained, and managed event staff to ensure seamless event
Execution.
- Implemented targeted marketing campaigns to promote the venue, drive
Event bookings, and establish long-term client relationships.
Marketing Assistant
Công ty TNHH Tiến Hưng
06.2021 - 04.2022
- Developed and executed a multi-channel marketing plan across Facebook
Instagram, and Zalo for the company's helmet and accessory brand.
- Created engaging video content, written posts, and visuals to showcase
Products.
- Established a customer service and after-sales system to enhance customer
Experience.
- Collaborated with the R&D team to brainstorm and develop products
Aligned with market trends and business objectives
Sale Manager
Tinh Giản Company Limited
05.2021 - 02.2022
Manage sales across Facebook, Instagram, and Shopee channels daily.
Coordinate partnerships with fairs and retail locations for correct product display.
Track inventory and submit monthly reports with new stock recommendations.
Supervise part-time sales staff, managing rotas and attendance records.
Train part-time employees to meet product and service standards.
Education
Bachelors - Business Management & Law, Business Administration, Law