Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Hoàng Nguyễn

Hoàng Nguyễn

Da Nang,DN

Summary

Analytical professional, and results-driven, with expertise in actuarial mathematics and group underwriting, supported by leadership and customer service experience in insurance and hospitality. Proficient in leveraging data analysis and communication skills to enhance client satisfaction and operational efficiency. Dedicated to ongoing professional development and impactful contributions in fast-paced, dynamic, goal-oriented settings.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Group Underwriter

Canada Life Assurance Company
Winnipeg
08.2024 - 02.2025
  • Led pricing and financial assessments for multiple accounts, ensuring compliance and accuracy while managing renewals, rate changes, in-force quotes, marketing strategies, and contract updates, which supported a 98% client retention rate and financial sustainability.
  • Oversaw detailed financial reporting and agreement reviews for assigned accounts, maintaining 100% regulatory compliance and over 95% accuracy, while delivering timely, data-driven insights to senior leadership.
  • Acted as the primary liaison for 30+ field representatives and advisors, resolving inquiries, coordinating plan modifications, and managing reporting workflows to ensure seamless client service operations.
  • Supported underwriting for new business prospects through risk analysis and competitive pricing strategies, contributing to a 12% increase in new acquisitions, and enhancing underwriting efficiency by 15% through process improvements.

Assistant Manager

Joey's Seafood Restaurants
Winnipeg
10.2022 - 11.2023
  • Conducted financial analysis and implemented cost-saving initiatives, resulting in a 10% reduction in operational expenses, a 15% decrease in food waste, and a 12% increase in monthly revenue while maintaining quality standards; developed data-driven pricing strategies that led to a 10% revenue growth and successful implementation across three product lines.
  • Managed and maintained accurate records of over 1,000 monthly transactions, monitored stock levels, and tracked key performance indicators for a team of 15 employees. Supervised daily operations and implemented a structured training program that improved employee performance by 25% and boosted customer satisfaction ratings by 30% over six months.

Education

Bachelor of Science - Major: Actuarial Mathematics

University of Manitoba
Winnipeg, Manitoba

Skills

  • Insurance Knowledge and Financial Modeling
  • Risk Mitigation and Product Pricing
  • Statistical Analysis, Financial and Insurance Modeling
  • Pricing strategies, Competitive analysis, Sales analysis
  • Interpreting and communicating modeled results, risks, sales
  • Proficient in data analysis tools: Microsoft suite and financial analysis software
  • Analytical and Critical Thinking and project Implementation and Teamwork
  • Problem solving, strong financial calculation skills
  • Positive attitude, willingness to learn, and adaptability to change
  • High attention to details and good written
    communication

Certification

  • Society of Actuaries (SOA) Exam FM
  • Canadian Institute of Actuaries - University Accreditation Program (CIA-UAP) Exam IFM

Timeline

Group Underwriter

Canada Life Assurance Company
08.2024 - 02.2025

Assistant Manager

Joey's Seafood Restaurants
10.2022 - 11.2023

Bachelor of Science - Major: Actuarial Mathematics

University of Manitoba

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Hoàng Nguyễn