HONG ANH NGUYEN

• Department in charge: Business Development
• Partner with Business Partner to understand and identified issues, analyzed information and provided solutions to problems align with strategic goals , objectives and provide HR guidance and support to achieve them
• Support to Business Partner and employees on a variety of HR-related issues such as headcount planning, employee relations, performance management, talent development, and compensation
• Conducted employee surveys, analyze data and interviews to evaluate employee engagement and job satisfaction levels, propose ideas for Business Partners to monitor and engage with employees
• Conducted exit interviews with employees leaving company to gauge areas of success and opportunities for improvement.
• Integrated talent management process to include detailed analysis of potential talent gaps and development of career plans to identify and retain current talent and attract outside talent to business.
• Identified HR training needs and conducted training for employees and leadership while recommending approaches to effect continual improvements in business objectives, productivity, and within company to reach business goals.
• Analyze/diagnose reports: Turn overate, headcount plan, … to generate insights and come up with HR solutions
• Play an active role in supporting key projects and overall team initiatives to scale up to the Business development department
• Assist recruitment in terms of recruitment planning, job/role validation
• Skilled at working independently and collaboratively in a team environment. Working closely with HR Centers of Excellence (COE) to effectively support Business Partner

• Department in charge: Business Development and Marketing of Business Unit: Shopee (Ecommerce) and Shopee Pay (E- Wallet)
• Coordinate with Hiring Managers to create the new job description, understand organization to the different business functions/needs and post it on all possible recruitment channels/platforms
• Manage full-cycle recruitment, from identifying talent requirements, pre-screening calls, interview arrangement to onboarding new hires, always looking to further improve the candidate journey and other activities related to the onboarding stage as well as support during the probation period
• Enhanced recruitment process for faster hiring by utilizing various sourcing tools such as job boards, social media, and networking events.
• Leveraged LinkedIn Recruiter tool effectively, broadening network connections and identifying passive candidates.
• Take responsibility for recruitment reports/ process
• Support Employer branding activities such as Job fairs, Career days, Internship program, Mass recruitment campaign
• Main PIC drive internal projects: Mass recruitment project (BD trainee program, Digital Marketing Program, Affiliate Relationship,…) with scope planning: collect & analyze data inside, recruitment program

*Achievement:

• Best recruiter in Aug 2020 with over target 120% (Onboard in month)
• Main PIC project BD trainee program & Affiliate relationship with rate onboard higher than expected.

• To GHN Logistic in Sale department (from staff, senior, etc.) and Operation department
• Evaluated resumes, interviewed, and presented qualified candidates to hiring managers and solicited feedback to refine recruiting strategy.
• Created and distributed job postings on job boards, corporate career sites and social media networks to increase reach.
• Developed and maintained strong working relationships with executives, HR team, and hiring managers to foster partnerships that produced consistent results.
• Maintain recruitment reports updated for recruiting performance evaluation purpose and continuous improvement opportunities
• Support new staffs: Welcome on-board, introduction & training program

*Achievement: Main PIC project open Bien Hoa office, full fill team business development & operation team in 1 month.

• Handle the full cycle of the recruitment process from sourcing to onboarding for all departments of the back office
• Focus in field sales for OCHA projects (North & South areas)
• Be the contact point to work closely with Hiring managers to understand deeply, analyze and consult recruitment requests and hiring needs
• Develop and update job descriptions
• Enrich the candidate pool and sourcing channels, identifying potential candidates, pre-qualification calls, conducting interviews & tests (if any)
• Perform reference checks as need
• Assisted HRBP with onboarding and orientation of new hires to expedite acclimatization process, conduct exit interview,..

*Achievement: Full field sales positions in the north in 2 months with 5 teams in 5 different provinces and cities.

• Recruitment support for Ocha Project, AirPay (Shopee Pay),...
• Screen profile and interview candidates by phone
• Contact to schedule interviews and track interview schedules for candidates
• Candidate tracking and direct interview support