Hoang Lam Ngoc
Junior Sales Assistant
Ho Chi Minh City,SG
Summary
I build strong customer relationships and negotiate deals that boost sales growth. Fluent in English and currently learning another language to improve communication efficiency, I’ve become more engaged in uncovering opportunities to connect with diverse audiences and support marketing initiatives that foster meaningful engagement. In addition, my marketing experience sharpened my ability to identify sales opportunities and gave me a clearer vision of my career path, helping me stay aligned with fast-paced sales activities and broader business objectives.
Overview
3
3
years of professional experience
Work History
Sales Assistant
Grade B Ho Chi Minh City
02.2024 - Current
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Negotiated with suppliers to secure merchandise at competitive prices, improving profit margins.
- Fostered positive shopping environment, leading to high customer satisfaction scores.
Marketing Intern
Global Sources Vietnam
10.2023 - 02.2024
- Conducted market research to identify target audiences and optimize marketing efforts.
- Assisted in creating written, video, and image content for marketing channels including show commercials and promotional clips using available assets.
- Conducted SEO research and optimization on diverse topics to improve online visibility and search rankings
- Analyzed data to uncover insights and identify key opportunities to inform strategic decisions.
Branding Marketing Intern
Dosh Doughnut & Coffee
07.2023 - 09.2023
- Supported marketing leader to develop strategies aimed at increasing brand awareness and follower interaction.
- Contributed to the creation of compelling content on social media.
- Scheduled and conducted weekly plan for updating contents on marketing channels.
Translation Collaborator
Vietnamnet
12.2021 - 07.2022
- Researched, filtered and curated news content with high relevance and impact, ensuring engaging stories were prioritized for translation and publication.
- Translated news articles with the support of translation tools, then refined each piece to ensure it adhered to editorial standards and effectively communicated the original message.
Education
Bachelor of Arts - English Linguistics And Literature
HCM University of Social Sciences & Humanity - VNU
Ho Chi Minh City 04.2001 -
Skills
Written communication
Timeline
Sales Assistant
Grade B Ho Chi Minh City
02.2024 - Current
Marketing Intern
Global Sources Vietnam
10.2023 - 02.2024
Branding Marketing Intern
Dosh Doughnut & Coffee
07.2023 - 09.2023
Translation Collaborator
Vietnamnet
12.2021 - 07.2022
Bachelor of Arts - English Linguistics And Literature
HCM University of Social Sciences & Humanity - VNU
04.2001 -
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