Summary
Overview
Work History
Education
Skills
Websites
Timeline
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NGUYEN HOANG NGAN (GRACE)

HCMC

Summary

Dynamic HR professional with over five years of progressive experience across APAC markets, specializing in aligning human resources with business objectives. Expertise includes partnering with leaders to optimize hiring strategies and develop scalable, data-driven solutions that enhance organizational performance. Recognized as a trusted advisor and change enabler, with a strong track record in stakeholder management, employer branding, and driving AI and system transformations. Committed to fostering continuous learning and implementing initiatives that promote sustainable growth through effective talent development.

Overview

10
10
years of professional experience

Work History

Talent Acquisition Associate Manager

Kantar Insights
03.2021 - Current
  • Led talent acquisition strategy across Vietnam, Thailand, and additional regional markets, aligning workforce planning with business objectives and achieving 40% improvement in hiring efficiency.
  • Built strong partnerships with hiring managers, senior stakeholders, and team members, proactively solving hiring challenges and increasing team performance by 30%.
  • Reimaging employer branding and candidate journey initiatives, improving talent attraction, and EVP across key markets.
  • Designed and launched annual Graduate Program for Vietnam, built early talent pipelines and supported future leadership development.
  • Acted as Copilot AI Champion, leading AI tool enablement, training, and team adoption to enhance recruiter productivity and strategic impact.
  • Served as Workday HRIS Champion, supporting the end-to-end recruitment process, troubleshooting, and peer enablement across the region.
  • Leveraged hiring analytics and market data to adapt strategies in response to business needs and talent trends.
  • Supported HR digital transformation and capability building through internal upskilling, and cross-functional collaboration.

HR Executive – C&B, Payroll, Compliance

MTI Technology Co., Ltd
03.2020 - 03.2021
  • Managed payroll, social insurance, tax reporting, and compliance processes under tight schedules and changing legal frameworks.
  • Conducted onboarding, offboarding, and employee engagement initiatives to ensure a consistent and compliant HR lifecycle.
  • Delivered training on internal HR procedures, and supported cross-departmental development program.
  • Developed resilience and agility in managing high-volume operations with care and accuracy.

Travel Specialist (Japan)

Buffalo Tours
04.2015 - 02.2020
  • Served as a Japan specialist for international travel agencies (primarily from the US, Europe, and other global markets), managing full-cycle B2B trip planning and execution.
  • Designed customized travel itineraries, provided expert consultation, and generated competitive quotes aligned with client budgets and preferences.
  • Negotiated service terms with agencies to secure deals while optimizing profitability and customer satisfaction.
  • Managed end-to-end booking processes, coordinating with internal teams and local vendors across Japan to reserve accommodations, transportation, and experiences.
  • Maintained close communication with guests and partners before and during trips to ensure smooth delivery and exceptional service.
  • Proactively handled issues and last-minute changes with agility, customer focus, and professionalism.
  • Issued final invoices and ensured timely reconciliation with partner agencies, supporting operational efficiency, and client retention.

Education

Bachelor's degree - Business Administration (Major: Hospitality Management)

HCMC University of Foreign Languages - Information Technology

Skills

  • Strategic Talent Acquisition
  • Business Partnering & Stakeholder Engagement
  • Employer Branding
  • Digital Transformation & AI Adoption
  • HR Systems (Workday) Champion
  • Data-Driven Hiring Strategy
  • Employee Experience & Engagement
  • Regional Hiring & Market Adaptation
  • Growth Mindset & Change Agility

Websites

Timeline

Talent Acquisition Associate Manager

Kantar Insights
03.2021 - Current

HR Executive – C&B, Payroll, Compliance

MTI Technology Co., Ltd
03.2020 - 03.2021

Travel Specialist (Japan)

Buffalo Tours
04.2015 - 02.2020

Bachelor's degree - Business Administration (Major: Hospitality Management)

HCMC University of Foreign Languages - Information Technology

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NGUYEN HOANG NGAN (GRACE)