With over 24 years of comprehensive experience in the dental technology industry, I have developed an extensive expertise in removable appliances, prosthodontics, and dental laboratory management. I have held leadership positions at top dental laboratories, including Aceso Dental Laboratory Vietnam (part of Modern Dental Group) and Digital Age Dental Laboratory (NDX). I excel in team management, quality control, process improvement, and new product development. My leadership has contributed to expanding teams, improving production quality, and implementing innovative technologies. I am eager to contribute my skills and experience in a dynamic, growth-oriented environment. To secure a position as a Removable Department Manager where I can leverage my 24 years of experience to drive operational efficiency, foster team growth, and improve production processes in a global setting. I am committed to exceeding service targets while ensuring the highest standards of quality in removable prosthetic products.
Overview
25
25
years of professional experience
Work History
Manager, Removable Appliances Department
Aceso Dental Laboratory (MODERN LAB GROUP)
Ho Chi Minh, Dong Nai Province, Vietnam.
01.2024 - Current
Lead and manage the Removable Prosthodontics Department, overseeing production lines for dentures, digital dentures, night guards, and implant-supported dentures
Implement new work processes, train staff, and ensure product quality from input to output
Collaborate with other departments and external partners to ensure smooth operation and continuous development of the department
Research and apply new technologies, materials, and methods to enhance product quality and operational efficiency.
Removable Partial Denture Quality Control Manager
Digital Age Dental Laboratories Ltd, (NDX NATIONAL DENTEX LAB)
Ho Chi Minh, BINH DUONG PROVINCE
10.2021 - 12.2023
Developed and established effective quality control procedures, resolving issues and ensuring compliance with quality standards
Led training programs for staff on quality standards and improvement processes
Identified defects in fabrication and materials, providing corrective action and conducting root cause analysis
Maintained daily quality reports and recommended improvements for continuous production enhancement.
Removable Partial Denture Department Manager
Digital Age Dental Laboratories Ltd, (NDX NATIONAL DENTEX LAB)
Ho Chi Minh, BINH DUONG
10.2018 - 10.2021
Managed a team of dental technicians, overseeing production scheduling, data entry, and product quality
Designed and implemented Standard Operating Procedures (SOPs) for production efficiency, waste reduction, and safety
Conducted regular quality checks and root cause analysis to improve processes
Trained and developed staff, ensuring compliance with company standards and industry best practices.
Production Supervisor
Digital Age Dental Laboratories Ltd, (NDX NATIONAL DENTEX LAB)
Ho Chi Minh, BINH DUONG
03.2015 - 10.2018
Conducted training for new employees and monitored the performance of the production team
Managed production processes, ensuring adherence to quality standards and timely delivery of products
Analyzed production rejection rates and implemented corrective measures to improve product quality and efficiency.
Production Coordinator, Model and CAD-CAM Designer
Ivoclar Vivadent, Inc
Laguna, PHILIPPINES
10.2011 - 03.2015
Supervised production data recording and ensured accurate reporting of quality and performance metrics
Managed production schedules and addressed production issues, ensuring compliance with operational standards
Provided technical sales support and conducted training on CAD-CAM technologies.
Product Specialist
Dentsply (Philippines), Inc
Makati City
01.2010 - 10.2011
Cercon (CAD-CAM), Achieved sales objectives by identifying and exploiting business opportunities within the assigned territory
Delivered training sessions and seminars on Cercon CAD-CAM systems for dental laboratories.
Production Supervisor
Skytech International Dental Laboratories
Manila
01.2003 - 01.2010
Oversaw the fabrication of dentures, night guards, and other dental products
Ensured adherence to safety protocols and quality standards in all laboratory operations
Managed the ordering of lab supplies and maintained production schedules.
Dental Technician
Interadent Zahntechnik, Inc, Parañaque
01.2000 - 01.2003
Specialized in creating high-quality dentures, including acrylic and partial dentures, ensuring functionality and aesthetic appeal.
Education
Certificate of Proficiency in Dental Technology -
Centro Escolar University
01.1999
B.S - Electronics and Communication Engineering
Technological Institute of the Philippines
01.1997
Skills
Leadership & Team Management: Successfully led large teams, trained staff, and fostered collaboration across departments to meet and exceed company goals
Quality Control: Expert in developing and implementing quality control systems, ensuring compliance with industry standards, and driving continuous improvement
Process Optimization: Skilled in workflow management, identifying bottlenecks, and implementing efficient procedures
Communication: Excellent interpersonal skills, adept at working with diverse teams and clients
Technical Expertise: In-depth knowledge of removable prostheses, CAD/CAM systems, and digital denture technologies
Project Management: Strong organizational skills with the ability to manage multiple tasks and meet tight deadlines
Accomplishments
Shape Design (CAD-CAM) and Model Fabrication
Naturns, Italy, February 2012
Self-Leadership (LBDP 1)
Laguna, Philippines, March 2012
Leadership Basic Development (LBDP 2)
Laguna, Philippines, August 2012
Leadership and Team Development
Ho Chi Minh City, Vietnam, August 2020
Technical Skills
CAD/CAM Systems (3Shape, Ivoclar)
Prosthetic Design and Fabrication
Digital Dentures and 3D Printing
Removable Prosthodontics
Material Selection and Processing
Laboratory Workflow Optimization
Staff Training and Development
Quality Assurance and Control
Process Improvement and Root Cause Analysis
Inventory Management and Cost Analysis
Timeline
Manager, Removable Appliances Department
Aceso Dental Laboratory (MODERN LAB GROUP)
01.2024 - Current
Removable Partial Denture Quality Control Manager
Digital Age Dental Laboratories Ltd, (NDX NATIONAL DENTEX LAB)
10.2021 - 12.2023
Removable Partial Denture Department Manager
Digital Age Dental Laboratories Ltd, (NDX NATIONAL DENTEX LAB)
10.2018 - 10.2021
Production Supervisor
Digital Age Dental Laboratories Ltd, (NDX NATIONAL DENTEX LAB)
03.2015 - 10.2018
Production Coordinator, Model and CAD-CAM Designer
Ivoclar Vivadent, Inc
10.2011 - 03.2015
Product Specialist
Dentsply (Philippines), Inc
01.2010 - 10.2011
Production Supervisor
Skytech International Dental Laboratories
01.2003 - 01.2010
Dental Technician
Interadent Zahntechnik, Inc, Parañaque
01.2000 - 01.2003
Certificate of Proficiency in Dental Technology -
Centro Escolar University
B.S - Electronics and Communication Engineering
Technological Institute of the Philippines
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