Hi, I’m
Don Wolfe
Business Development
Ho Chi Minh City,Vietnam
Summary
A results-driven, growth-focused leader with 15+ years of experience spearheading business development initiatives, contract negotiations, and revenue growth strategies across diverse industries. Proven ability to penetrate new markets, build strategic partnerships, and execute successful large-scale projects. Strong track record of leveraging data, market insights, and customer needs analysis to continuously improve sales processes and drive sustainable growth. An adaptable self-starter with MBA education; ready to leverage strategic thinking, analytical skills, and relationship-building expertise to deliver immediate impact and value.
Overview
23
years of professional experience
Work History
OOOLAB
Senior Business Development Manager
02.2023 - 10.2023
Job overview
- Drove business development, client acquisition, and contract negotiations in North America to expand OOOLAB's LMS presence across education/training sectors.
- Developed and executed US market entry strategy and go-to-market plan, guiding positioning and messaging to drive adoption.
- Led account research leveraging Apollo and Sales Navigator to identify key stakeholders and inform targeted sales navigation.
- Qualified leads by aligning solutions to customer needs and priorities including budget, authority, timeline.
- Created compelling materials and consultative sales approach to showcase how LMS offerings solve client challenges.
- Built staff expertise by coaching new and existing team members on consultative selling techniques.
- Identified and capitalized on high-value business opportunities to generate new revenue streams and improve profitability.
Vietnam USA Society English Center
Human Resources Teacher Manager
11.2021 - 10.2022
Job overview
- Developed and implemented HR strategies and initiatives, designed, and executed operational and tactical recruitment solutions, built, and managed employee relations and engagement, and worked closely with HRT Leadership team and stakeholders to improve morale, productivity, and efficiency.
- Executed and oversaw end-to-end recruitment process, ensuring positive experience internally and externally, and successful recruitment outcome for company.
- Managed and resolved complex employee relation issues and maintained in depth understanding of legal requirements related to day-to-day management of teaching staff.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Maintained human resources regulatory compliance with local, state and federal laws.
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
- Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions.
- Monitored and handled employee claims involving performance-based and harassment incidents.
Vietnam USA Society English Center
Native English-Speaking Teacher
03.2016 - 11.2021
Job overview
- Empowered student success through customized instruction based on assessments of proficiency levels, interests, and competency gaps. Created dynamic and personalized learning plans that accommodate different learning styles and individualize support for students of all ages.
- Provided customized English instruction to students at beginner to advanced levels, including IELTS preparation, tailoring lessons and teaching strategies to each learner's abilities and goals.
- Incorporated interactive teaching techniques including group discussions, role plays, games, and multimedia resources to stimulate student engagement.
- Utilized technology in classroom, including language apps, online tools, and digital materials to support teaching and connect with tech-savvy learners.
- Assessed students' language skills through quizzes, tests, presentations and writing assignments. Provided constructive feedback to guide learning.
Ingram Content Group
Business Development Manager (CDF)
10.2013 - 10.2015
Job overview
- Led domestic strategic development, client acquisitions, and negotiations for Consumer Direct Fulfillment of both physical and digital books. Promoted ICG services, reputation and competencies to major big box retailers, top 100 online retailers and established book selling channels.
- Analyzed needs of major online retailers and recommended relevant assortments of titles that complimented retailer’s current product mix and offered suite of applicable Ingram services that would drive traffic to its site and increase incremental sales.
- Qualified and maintained extensive pipeline of large potential clients and managed all incoming sales opportunities for both physical and digital books. Active pipeline and negotiations with top 500 online retailers, including Staples, Office Depot, Best Buy, Bed Bath & Beyond, Advanced Auto Parts, Newegg and many others.
- Worked with variety of departments, such as IT, Finance, Legal, Product and Transportation, to develop solutions for each new client and assisted in completion of on-boarding process. And provided weekly business development and contract updates directly to C-level executives.
Office Depot Inc
Sales Department Manager
12.2011 - 10.2013
Job overview
- Directed all daily store operations including opening and closing procedures, inventory management, cash handling, and assigning employee tasks to meet store needs.
- Provided ongoing sales associate coaching and mentorship to foster customer-centric culture focused on delivering exceptional in-store experience.
- Developed clear measurable objectives, optimized sales floor staffing, and increased sales conversions through dedicated coaching efforts.
- Supplied proactive support and solutions for store management team to elevate customer satisfaction scores.
- Implemented feedback collection after each customer interaction to identify areas for continued team development and performance improvement.
- Motivated and inspired staff to be client-driven through training and by reinforcing top-notch customer service standards.
Wolfe Industrial, Inc.
Business Development and Marketing Manager
06.2000 - 12.2010
Job overview
- Developed and executed strategic business development plans and marketing campaigns to acquire new business, open new markets, and retain top clients.
- Led all business development, account management, and branding activities, driving increased market penetration and sales growth.
- Designed and implemented targeted strategies for food, pet, plastic, and tobacco industries that maximized margins through differentiated offerings.
- Established and cultivated new client relationships across multiple industry segments, securing major accounts like Bridgestone, General Mills, Nestlé, Tyson, and U.S. Tobacco.
- Conducted in-depth market research, qualified and analyzed sales opportunities, and identified potential clients within manufacturing verticals.
Education
Belmont UniversityNashville, TN
MBA from Negotiations And Marketing
12.2009
University Overview
- GPA 3.9
- Awarded First Place, Know Europe Program Marketing Competition (Team Leader)
- Awarded First Place, Global Marketing Implementation Computer Simulation (Team Leader)
- Extracurricular Activities: Served on the Alumni Board for 3 years and as President in 2016. Coordinated the Distinguished Graduate Award and Alumni social events
- Elected Dragon Boat Captain, lead the team to two first place finishes over a 7 year period.
University of North Carolina At CharlotteCharlotte, NC
Bachelor of Science from Business Management
05.2000
University Overview
- Pi Kappa Alpha, Kappa Kappa Chapter Member (Founding Father)
Skills
- Enterprise Sales
- Market and Competitive Analysis
- Event Planning
- Goals and Performance
- Verbal and Written Communication
- Contract Negotiation Expertise
- Business Planning
- Process Improvement
- Account Management
- Customer Engagement
- Cold Calling
- Segment Strategies
Accomplishments
- Business Strategy: Spearheaded US market entry strategy for Vietnam-based software product, conducting extensive market research and surveying 300+ prospects to uncover unique customer needs. Converted 85+ insights into sales pipeline opportunities and established systematic sales processes and messaging to drive US conversions.
- HR & Recruiting: Designed and implemented a rapid instructor hiring initiative, which onboarded over 190 English language instructors within 6 months, following COVID-19 lockdowns in Vietnam. This rapid growth within this business unit enabled a seamless restart of in-person classes, despite tight labor market conditions.
- Educator: Recipient of "Teacher of the Year" award four consecutive years (2018-2021) and honored with "Top Contributor" and "Top Student Retention" recognitions in 2021.
- Negotiations: Completed advanced contract negotiations and partnership with Staples, Inc for online fulfillment of 70,000 book titles, and fulfillment for 255 Staples retail locations.
- Business Development: Obtained new business opportunities with 113 organizations, creating $9.1 million in new revenue from 2001 to 2010 and contributing 11% of total revenue.
- Customer Success: Increased revenues, in down economy, by refocusing business development efforts on industries that thrive during economic downturns due to changes in consumer behavior, e.g., food industry. Revenues from the food industry increased from 40% to 70% of total annual sales.
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Senior Business Development Manager
OOOLAB
02.2023 - 10.2023
Human Resources Teacher Manager
Vietnam USA Society English Center
11.2021 - 10.2022
Native English-Speaking Teacher
Vietnam USA Society English Center
03.2016 - 11.2021
Business Development Manager (CDF)
Ingram Content Group
10.2013 - 10.2015
Sales Department Manager
Office Depot Inc
12.2011 - 10.2013
Business Development and Marketing Manager
Wolfe Industrial, Inc.
06.2000 - 12.2010
Belmont University
MBA from Negotiations And Marketing
University of North Carolina At Charlotte
Bachelor of Science from Business Management
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