DO THI MINH NGAN
Hanoi,
Summary
Demonstrated commitment to fostering inclusive workplace cultures, enhancing employee satisfaction and engagement. Extensive experience in human resources leadership with a proven track record in talent management, training, and conflict resolution. Focused on organizational growth through innovative recruitment strategies and strategic planning. Achievements include successful implementation of HR programs that significantly improved employee engagement and productivity.
Overview
14
14
years of professional experience
Work History
Head of Human Resources & International Relations
Thang Long University
Hanoi
07.2023 - Current
- Researched industry trends to shape compensation and performance strategies.
- Identified talent acquisition strategies to expand talent pool quality.
- Coached leaders in hiring practices, succession planning, and performance management.
- Recommended promotions and salary adjustments based on employee performance.
- Developed international relations strategies to enhance global presence of University.
- Established partnerships with government agencies, non-profits, and private companies internationally.
Chief Human Resources Officer
ASIM Group
Hanoi
05.2022 - 07.2023
- Proposed organizational design alternatives and presented comparative analysis of merits.
- Monitored employee satisfaction through surveys and focus groups.
- Developed and executed employee retention strategies to enhance workforce stability.
- Collaborated with leadership team to align HR initiatives with business objectives.
- Formulated and enforced effective human resources policies, procedures, and best practices.
Human Resources Director
Audio Visual Global Joint Stock Company (AVG)
Hanoi
12.2019 - 07.2023
- Created job descriptions and evaluated job classifications to ensure fair pay practices.
- Created and implemented employee retention strategies.
- Conducted employee performance reviews and implemented corrective actions to increase productivity.
- Tracked programs closely to assess usefulness and make proactive changes to meet changing demands.
- Advised executives on best practices related to recruiting, retention, performance management, diversity and inclusion efforts.
Human Resources Director
MIKGroup Vietnam
Hanoi
06.2020 - 08.2022
- Created and implemented employee retention strategies.
- Conducted employee performance reviews and implemented corrective actions to increase productivity.
- Created compensation and benefits structures to align with market conditions and budget demands.
- Developed hiring and recruitment policies to drive transparent and fair hiring process for selecting candidates on basis of merit and relevance with job.
- Suggested promotions and wage increases according to employee performance.
Human Resources Manager
VPBank - Digital Banking Division
Hanoi
08.2017 - 12.2019
- Suggested promotions and wage increases according to employee performance.
- Handled employee discipline and termination to address policy infractions.
- Created staff teams based on employee strengths and made adjustments to promote overall productivity.
- Investigated workplace issues with professionalism and sensitivity and detailed incidents in reports to senior executives.
- Advised leadership and personnel on driving HR policies, union negotiations, and business strategy implementation.
HR & Administration Manager | COO Assistant
Mytour Vietnam
Hanoi
12.2013 - 08.2017
- Managed the recruitment process by sourcing candidates, conducting interviews and onboarding new hires.
- Directed and oversaw office personnel activities.
- Organized workflows to improve efficiency and reduce operating costs.
- Analyzed internal processes and recommended and implemented procedural or policy changes to improve operations.
- Streamlined office processes and procedures to boost profits and productivity and facilitate continuous improvements.
- Coordinated with managers and departments to interview new personnel and recognize excellent performance.
HR Supervisor
Creative Eateries
Singapore
01.2011 - 09.2013
- Facilitated dispute resolution between employees or management through mediation or arbitration.
- Liaised between management and employees by relaying work information, adjustments and grievances.
- Provided guidance to managers regarding staffing needs and organizational changes.
- Assisted in employee recruitment, hiring and interview processes.
- Responded to inquiries from external agencies regarding employment matters.
- Analyzed employee performance to determine areas of improvement and create development plans.
Education
Ph.D. - Business Administration And Management
Thang Long University
Hanoi, Vietnam01-2028
Master of Science - Business Management
IPAG Business School
Hanoi, Vietnam01-2021
Bachelor of Arts - Economics And Finance
RMIT
Singapore01-2012
Diploma - Business Management
Singapore Institute of Management
Singapore01-2010
Skills
- HR strategy
- Strategic planning
- Leadership development
- Human resource management
Accomplishments
- Corporate Strategy Management
- Employee Retention Boost
Timeline
Head of Human Resources & International Relations
Thang Long University
07.2023 - Current
Chief Human Resources Officer
ASIM Group
05.2022 - 07.2023
Human Resources Director
MIKGroup Vietnam
06.2020 - 08.2022
Human Resources Director
Audio Visual Global Joint Stock Company (AVG)
12.2019 - 07.2023
Human Resources Manager
VPBank - Digital Banking Division
08.2017 - 12.2019
HR & Administration Manager | COO Assistant
Mytour Vietnam
12.2013 - 08.2017
HR Supervisor
Creative Eateries
01.2011 - 09.2013
Ph.D. - Business Administration And Management
Thang Long University
Master of Science - Business Management
IPAG Business School
Bachelor of Arts - Economics And Finance
RMIT
Diploma - Business Management
Singapore Institute of Management
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