Dipak Himmatramka
Summary
A Self-motivated, Quality-Driven, Customer-Focused, Enthusiastic & Ambitious software professional with overall 15+ years of experience with a proven track record at Polaris Industries, enhancing customer satisfaction and product lifecycle management through adept use of Scrum Framework and strong stakeholder management.
Excellent relationship-building, organizational, and project management skills with a focus on overcoming technical challenges and implementing successful resolutions.
Overview
16
16
years of professional experience
4
4
years of post-secondary education
4
4
Certificates
2
2
Languages
Work History
Digital Product Owner
Polaris Inc.
01.2024 - Current
- Reduced operational costs at Polaris NPV Vietnam plant by identifying inefficiencies in digital product management processes and recommending appropriate solutions and implementing MRP and Container Planning.
- Increased user engagement by developing and implementing innovative digital product features
- Enhanced team collaboration and communication by facilitating regular sprint planning, review, and retrospective meetings.
- Maintaining product roadmap for NPV business working along with business stakeholders and development teams and prioritizing based on best business value.
- Involved in Recruitment, mentoring and training at Polaris Bangalore office.
- Leading team of 6+ individuals to deliver high quality ERP solutions (MS D365 FO) at Vietnam NPV plant of Polaris.
- Followed Agile Scrum Methodology.
- Defining OKR's and maintaining KPI's for products within portfolio.
- Participate in performance reviews of team members.
Software Engineering Lead
Polaris Inc.
07.2023 - 12.2023
- Streamlined software development processes by implementing Agile methodologies and continuous integration practices.
- Championed adoption of emerging technologies to keep team at forefront of software engineering trends and best practices.
- Collaborated with cross-functional teams to deliver high-quality software solutions on time and within budget constraints.
- Lead team of 12+ individuals to deliver high quality software products like warranty registrations, inventory management at dealership, hang tags maintenance etc. for dealer space.
- Handled project scheduling and roadmap, writing user stories.
- Collaborated with architecture team in defining right business solution design and architecture.
- Collaborated with UX/UI teams to design user friendly and interactive interfaces.
- Followed Agile Scrum Methodology.
- Participate in performance reviews of team members.
- Involved in Recruitment, mentoring and training at Polaris Bangalore office.
Technical Lead
Polaris Inc.
09.2021 - 06.2023
- Optimized resource allocation across multiple concurrent projects by closely tracking team capacity levels against project deadlines and milestones.
- Coordinated cross-functional teams to ensure seamless integration of new features, resulting in more robust product offering.
- Successfully lead the efforts of designing and developing the next generation application for International Warranty Registration to used by dealers of Polaris and setting a base of Domestic (US & Canada) implementation.
- Lead team of 5+ individuals into successful delivery of projects.
- Coordinated with cross-department teams like QA, DevOps, and Support to ensure seamless end-to-end software delivery process.
- Followed Agile Scrum Methodology.
System Analyst
Polaris Inc.
06.2018 - 08.2021
- Provided technical support for end-users, resolving issues promptly and effectively.
- Enhanced user experience through implementation of interface updates and usability improvements in Double Byte character project of Warranty Registrations.
- Collaboration with business stakeholders for constant feedback and progress on projects via discussions, demos, open sessions, dealer shows.
- Assisted project managers in creating accurate project timelines through careful analysis of task dependencies and resource constraints within system development initiatives.
- Lead system design of next generation Warranty Registration application to be used across Polaris Dealership.
- Followed Agile Scrum Methodology.
Business Analyst
Intel Corporation, Allegis Group
04.2017 - 06.2018
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations
- Improved business direction by prioritizing customers and implementing changes based on collected feedback
- Conducted interviews with key business users to collect information on business processes and user requirements
- Analysis and Implementation of My Samples application used by Intel Corporation to maintain Sample information circulated throughout industry for validation and testing purpose
- Provided technical support for troubleshooting analytics and reporting issues
- Worked using Agile Scrum Methodology.
Software Development Engineer
Aptean
06.2012 - 04.2017
- Development of CRM application Onyx using ASP.NET, Classic ASP, JavaScript, HTML, WCF
- Development of ONYX CRM mobile apps using Appcelerator Studio platform for iOS, Android & Web Apps
- Unit and Integration testing of modules
- Client Demo & Training
- Estimated work hours and tracked progress using Scrum methodology
- Participated in project work and followed Agile Scrum Methodology.
Senior Software Engineer
Odessa Technologies
02.2012 - 05.2012
- Demonstrated experience and good hands-on programming experience C#, MVC etc
- In development of Lease Management System.
Web System Analyst
Standard Software Pvt. Ltd.
04.2011 - 02.2012
- Resolved problems, improved operations, and provided exceptional service by developing in-house CRM web application using ASP.NET, HTML, CSS, JavaScript, SQL Server
- Development of in-house Email Management Software using .NET windows application
- Demonstrated creativity and resourcefulness through development of innovative Email Management Software using .NET Windows application to be used by company to send bulk emails to clients.
Software Developer System Analyst
Jaya Softwares
09.2008 - 03.2011
- Developed customized software solutions, tailored to meet unique client requirements and specifications
- Development of Financial Marketing Application
- Development of Inventory Management Software named Book Hardware
- Development of Student Management Application
- Development of Micro Finance System
- Developed Database Importing Wizard for around 180 branches of Ramel Group of Industries
- Client Installation, Demo & Training
- Functional Validation
Education
Bachelor of Technology - Computer Science Engineering
Hooghly Engineering & Technology College
Kolkata, WB 06.2004 - 05.2008
Skills
Product Research and Roadmap
Certification
Certified Scrum Product Owner (CSPO), Scrum Alliance, 001321990
Timeline
Digital Product Owner
Polaris Inc.
01.2024 - Current
Software Engineering Lead
Polaris Inc.
07.2023 - 12.2023
Product Management Fundamentals, Udemy
03-2023
Leadership: Practical Leadership Skills, Udemy
01-2023
Certified Scrum Master (CSM), Scrum Alliance, 001321990
08-2022
Certified Scrum Product Owner (CSPO), Scrum Alliance, 001321990
02-2022
Technical Lead
Polaris Inc.
09.2021 - 06.2023
System Analyst
Polaris Inc.
06.2018 - 08.2021
Business Analyst
Intel Corporation, Allegis Group
04.2017 - 06.2018
Software Development Engineer
Aptean
06.2012 - 04.2017
Senior Software Engineer
Odessa Technologies
02.2012 - 05.2012
Web System Analyst
Standard Software Pvt. Ltd.
04.2011 - 02.2012
Software Developer System Analyst
Jaya Softwares
09.2008 - 03.2011
Bachelor of Technology - Computer Science Engineering
Hooghly Engineering & Technology College
06.2004 - 05.2008
Technical Profile
- Windows, Web & Mobile Application Development
- Microsoft D365 CRM, Microsoft D365FO
- ASP.NET, HTML, CSS, JavaScript
- Databases: SQL Server, Azure DB, AS400/IBMI, SSIS
- Web API, Service
- Azure Cloud Hosting
- Crystal Reports
- MS Office, Visio, Project Planner, POAP
- Source Control & Tracking: Jira, VSTS, Source Safe, DevOps Project Management
Awards & Achievements
- Received Gold Star Award in July 22 from Management for exceptionally handling and delivery of the Warranty Registration application at Polaris.
- Received Silver Star Award in May 22 for successfully implementing Warranty Registration application for US & Canadian Dealers at Polaris.
- Received Silver Star Award in Oct. 21 for successfully implementing the Warranty Registration Application for International Business at Polaris.
- Received Blue Star Award in March 21 for successfully implementing the Double Byte Character project for Warranty Application for International Business at Polaris.
- Promoted to Technical Lead from System Analyst in September, 21 due to exceptional performance and delivery of projects.
- Played significant role in the development of the Onyx for Mobile for the Onyx CRM system at Aptean despite having much experience in Web and Windows Development.
- Single handedly Implemented the Bulk Emailing Application for Standard Software Pvt. Ltd. using which they can send bulk emails to their clients and employees.
- Developed and implemented the StanCRM System (Web Based) for Standard Software Pvt. Ltd. for Employee & Client Management online.
- Successfully developed and handled importing of databases for the Ramel Group project monthly and was appreciated by management for excellent performance at Jaya Softwares.
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