Dang Thi Thien An

• Led a team of volunteers in organizing and distributing race kits & assigning tasks for packacking.

• Managed race kit inventory, maintained accurate records, and replenished supplies as needed.

• Coordinated with event organizers to determine the placement and setup of hydration stations along the race route.

• Procured supplies and other hydration-related items, ensuring an ample supply for the event.

• Managed hydration station setup, operation, and breakdown on event day.

• Assisted participants experiencing dehydration or other medical issues, coordinating with medical personnel as necessary.

• Coordinated post-event cleanup efforts to ensure hydration stations and race routes were left clean and tidy.

• Represented the club in school events, including fundraisers, social gatherings, and networking sessions.

• Collaborated with club members to organize and execute events, ensuring smooth operations and positive attendee experiences.

• Acted as a liaison between club leadership and event participants, addressing inquiries and providing assistance as needed

• Responded to queries on phone calls or through the IT ticketing system.
• Diagnosed and troubleshoot simple issues related to projector displays / computer in classrooms.
• Responsibled for IT role and work in school conferences and events.

• Assisted in the setup and organization of event venues, including booths & and vendor areas.

• Provided logistical support during the event, including directing participants to designated areas, assisting with crowd control, and facilitating accessibility accommodations.

• Supported event staff and fellow volunteers in various tasks, including checking in VIP section & selling beverage tickets.

• Helped customers complete purchases, and locate items
• Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
• Worked closely with shift manager to solve problems and handle customer concerns
• Ensured compliance with company policies and procedures while processing transactions efficiently.
• Proven ability to develop and implement creative solutions to complex problems.
• Worked well in a team setting, providing support and guidance.

• Led campus tours for prospective students in affiliated high schools every week
• Interacted with high school students and teachers during tours and student visit days, answering questions and providing insight
• Supervised onboarding procedures for incoming freshmen
• Promoted good images of the university. Coordinate events on campus.