Dale Brown

Senior leader and consultant with a proven track record of success at all levels and across various network areas. Demonstrated adaptability, tactical planning, and strategic acumen while collaborating with multiple levels within organizations and in multicultural environments. Experienced in leading nationwide network design and planning projects, optimizing revenues in operational departments, and developing strategies for technology and business expansion. Skilled in delivering operational strategies to drive organizational growth and leverage emerging technologies. Extensive experience leading operations for technology and business development, with in-depth knowledge of carrier and enterprise technical, sales, operations, and business solutions. Worked in over 80 countries on all 7 continents, leading diverse teams of up to 500 people from 21 countries. Known for a successful leadership style that emphasizes trust-building, ownership empowerment, mentoring, and training. Culturally aware and adept at integrating into new environments quickly, gaining acceptance from C-level department heads and team members across the company. Key expertise includes network level and detailed technical experience, C-level customer service management, team leadership, customer care and satisfaction, project management, people management, coaching and mentoring, troubleshooting, training and development management, networking, P&L management, budgeting and forecasting commercial management, as well as communications management.

• Successfully combining Director of planning and director of operations into a single director role and achieved annual savings of $29M in OPEX.
• Leading a massively successful MS Transition to Ericsson MS and Huawei SOC that kicked off within 2 weeks of the Covid 19 lockdown. Meeting the contracted delivery schedule despite lockdown by introducing new ways of working and managing the delivery including Data Centre Hardware Expansions that require Power and A/c Upgrades.
• Initially employed as RF Manager but within 3 months moved to Technical Director then Project Director to rescue a failing national network saving +$100M penalties, +4000 sites, delivery that was 7 months behind schedule having only achieve 15% of the targets. Within 3 months increased delivery to 95%. Subsequently this led to 3 major additional projects for 2800 sites + core expansion in U900, L2100 and L900.
• Indosat Kalisumapa, after lots of presenting and convincing CTIO allocated additional resources for 6 weeks, created processes and in departmental communications; improved availability by 2.6%, CSSR CS 96.3->98.3%, CDR CS 0.51->0.42%, CSSR PS 93->96.4%. Huge improvements recognised in churn reduction 5%, and improved sales/revenue 8%.
• Leading the Indosat Network Performance Optimisation of +48,000 cells across GSM900, DCS1800, U2100 and U900. Massive improvements delivered bringing the Indosat network performance in Jakarta to number 1 operator and increasing Data Traffic by 70% with a subsequent increase in revenue.
• Highly successful delivery of 900MHz spectrum re-farm across Indosat network in Jakarta, Indonesia followed by managing a successful launch of U900 in a network despite massive external interference increasing real traffic, and revenue, by 28%
• Ericsson Vietnamobile. Detailed design vs contract reviews due to contract dispute led to a $50K additional investment and delivery on a $450m programme reducing contract penalties by $70M and ensuring contract closure.
• Ericsson Vietnam. Led the turnaround of a failing $1.5m managed services operation, improved efficiencies, attracted local personnel, improved knowledge transfer and re-wrote procedures saving 73% costs within 12 months whilst exceeding the contractual performance. Model for creating the ‘right’ Managed service team used as exemplar for Global Working Practices
• Created ‘Bare Bones’ services costing model and matching processes, built computer tool with +30 variables enabling a ‘cleaner’ and more accurate ‘scope’ to be presented leading to a more competitive bid due to correct cost compilation as well as accurate Risk Analysis and budgeting. Improved ‘scope’ documentation with clear, concise quotations leading to improved ‘project closure’ and customer satisfaction. Further developed this across APAC companies to become the standard.

• Date of Birth: 07/22/76
• Driving License: Full Clean Driving Licence
• Marital Status: Married

• SIP and IMS
• UTRAN System Engineering
• LTE Planning
• Ionizing and Non-Ionizing Radiation Safety Officer
• Minitab, Tableau
• Microwave Link Planning
• Certified WiMax Designer
• Aircom RF Planning 2G/3G/4G
• UNIX Administrator
• Memotec Voice and Data Compression Techniques and Planning
• IP Soft Switching
• MS Office
• BBC Radio and TV Rebroadcast – SSVC Operator, Inst, Repair and Maintenance
• LTE Planning and Optimisation
• Linux Administrator
• Vodafone 3G Planning and Deployment
• FORD AEROSPACE SATCOM 3 Planning, Repair, Maintenance
• VSAT Planning and Installation
• Digital MW Bearer System, Inst, Repair and Maintenance
• SDH Planning and Installation
• MW LinkPlanner
• Leadership Level 1 and 2 (Military)
• Data Centre UPS Power
• CCNA
• Fibre Optic Deployment
• Laptop/Desktop Repair and Maintenance
• Ethical Hacking and Security