Claire Talbot
Braintree,Essex
Summary
Dedicated and reliable professional with a strong background in customer service. Demonstrates exceptional skills in responsive listening, customer engagement, and ethical selling techniques. Adept at conflict resolution, product knowledge, and stock management. A people person with a bubbly personality, known for being, honest, loyal, kind, caring, conscientious, punctual and a team player. Committed to maintaining high standards of service and fostering positive client interactions.
Overview
38
38
years of professional experience
6
6
years of post-secondary education
Work history
Sales Advisor/ Key Holder
Le Creuset
Braintree Village (Freeport), Essex
2013.02 - 2025.12
- Customer Service
- Merchandising
- Stock Control
- Deliveries
- Achieved Monthly/ Quarterly/ Annual Targets
- Boosted brand reputation with demonstration of product knowledge.
- Delivered excellent customer service by addressing and resolving queries.
- Maintained clean, organised retail environment to enhance shopping experience.
- Key holder duties- responsible for cashing up (handling large amounts or cash)/ locking & unlocking of premises
- Participated in team meetings contributing valuable ideas for sales improvement.
Sales Advisor
Bijoux
Braintree Village (Freeport), Essex
2009.01 - 2012.12
- Established rapport with potential buyers.
- Provided comprehensive product knowledge ensuring customer satisfaction.
- Delivered excellent customer service by addressing and resolving queries.
- Educated customers on warranties and return policies for transparency.
- Increased sales through effective negotiation and persuasion techniques.
- Worked extended hours during holiday season managing high customer footfall.
Housewife/ Renovated home/ Cleaner (part-time)
N/A
Biddenden, Kent
2002.04 - 2008.11
- Carried out day-to-day duties in all aspects required in house renovation.
- Coordinated with suppliers and tradesman.
- During this period I also cleaned and supported our local village school.
Various temping assignments - Receptionist /Admin
Various
Rochester, Kent
2001.01 - 2002.04
- Served as the initial point of contact for guests; providing warm greetings and helpful assistance upon arrival.
- Answered telephone enquiries
- Assisted with administrative tasks, improving overall functionality of the office.
Business owner/ Cleaner (part-time)
Claire's Beauty- Self Employed
Chelmsford, Essex
1993.01 - 2000.10
- Managed daily operations to ensure smooth running of the business.
- Built strong client relationships, led to repeat business and referrals.
- During this period I also cleaned a local office in Chelmsford on a part-time basis.
Beauty Therapist
Rogene School of Beauty
Ilford, Essex
1992.01 - 1993.01
- Completed comprehensive training and qualified as a Beauty Therapist.
Receptionist/ Administrator
Unit Trust Association
Holborn, London
1987.07 - 1991.12
- Enhanced customer satisfaction by efficiently managing all front desk enquiries.
- Assisted with administrative tasks, improving overall functionality of the office.
- Managed phone calls, resulting in effective communication flow within the company.
Receptionist/ Administrator
Edmund Wilks (Opticians)
Chelmsford, Essex
1987.07 - 1991.12
- Assisted with administrative tasks, improving overall functionality of the office.
- Maintained an organised reception area for a professional business environment.
Education
CSE/ O Levels - Mathematics/ English Language/ English Literature/ RSA Typing/ Child Care/ Art/ Biology
Moulsham High School
Chelmsford 1979.01 - 1984.12
Skills
- Customer Service
- Team Player
- Maintaining client relationships
- Responsive listening
- Customer engagement
- Ethical selling techniques
- Conflict resolution aptitude
- Product knowledge
- Stock management
- Achieving sales targets
Affiliations
- I am an animal lover and enjoy wildlife and birdwatching and visiting nature reserves. I am a member of the RSPB and also help support the RSPCA. I also enjoy country walks, dining out in country pubs, gardening and visiting garden centres as well as socialising with friends and family.
Timeline
Sales Advisor/ Key Holder
Le Creuset
2013.02 - 2025.12
Sales Advisor
Bijoux
2009.01 - 2012.12
Housewife/ Renovated home/ Cleaner (part-time)
N/A
2002.04 - 2008.11
Various temping assignments - Receptionist /Admin
Various
2001.01 - 2002.04
Business owner/ Cleaner (part-time)
Claire's Beauty- Self Employed
1993.01 - 2000.10
Beauty Therapist
Rogene School of Beauty
1992.01 - 1993.01
Receptionist/ Administrator
Unit Trust Association
1987.07 - 1991.12
Receptionist/ Administrator
Edmund Wilks (Opticians)
1987.07 - 1991.12
CSE/ O Levels - Mathematics/ English Language/ English Literature/ RSA Typing/ Child Care/ Art/ Biology
Moulsham High School
1979.01 - 1984.12