CAO NHIEM NGO (Carmen)
Newcastle upon Tyne,United Kingdom
Summary
Enthusiastic and friendly individual with a knack for customer service and teamwork. Quick to learn and adapt, always ready to lend a hand and ensure guests have pleasant dining experience. Excellent communicator with positive a positive attitude, able to stay calm and organised in busy environments.
Overview
1
1
Certification
6
6
years of professional experience
Work History
IELTS Teacher
IELTS Kien Luyen
Online
04.2024 - Current
- Facilitated Listening, Reading, Writing, and Speaking practice through targeted guidance and constructive feedback, enhancing learner engagement and proficiency.
- Delivered individualised feedback, enabling learners to pinpoint improvement areas and create tailored learning strategies for success.
- Coordinated recruitment and mentoring of new teaching assistants, ensuring effective adaptation to roles and fostering supportive learner practices.
IELTS Teacher (Part-time)
ILA Vietnam
Ho Chi Minh City, District 7
08.2025 - 07.2026
- Designed and delivered structured English lessons tailored to diverse proficiency levels and learning needs, fostering inclusivity and engagement.
- Evaluated learner performance through formative tasks and mock assessments, delivering targeted feedback to guide improvement and address development areas.
- Modified teaching materials and activities to enhance individual learner progress and boost engagement.
Vietnamese Part-time English Teacher
ILA Vietnam
Ho Chi Minh City, District 7
05.2025 - 07.2026
- Delivered English language instruction across kindergarten, junior, teenager and IELTS programmes, enhancing learner engagement and catering to diverse ages and proficiency levels.
- Consistently achieved Expert grades in academic observations, demonstrating strong lesson planning, classroom delivery and learner engagement.
- Fostered positive learning environment by managing classroom behaviour and promoting active participation, resulting in improved student engagement.
English Tutor
Edupia Education
Online
04.2022 - 10.2022
- Delivered after-school support enhancing learners' grammar and vocabulary skills.
- Fostered learner confidence through interactive guidance and tailored feedback.
Teaching Assistant
Apollo
Ho Chi Minh City
05.2020 - 02.2021
- Developed teaching aids and learning materials to facilitate interactive and effective classroom activities.
- Assisted foreign teachers with classroom preparation, learner monitoring, and lesson delivery to enhance student engagement.
- Maintained a safe, organised, and supportive learning environment to promote student wellbeing and learning.
Education
Master of Arts (MA) - TESOL
Newcastle University
UK01-2027
Bachelor of Arts - English Language
Ton Duc Thang University
Ho Chi Minh City01-2024
Skills
- Lesson planning
- Curriculum development
- Computer literacy
- Effective communication
- Time management
- Decision making
- Self-motivation
- Patience
- Empathetic listening
Certification
- CELTA (Pass B) – February 2025
- IELTS: Overall Band 8.0 (L: 8.0 | R: 9.0 | W: 6.5 | S: 8.0) – December 2023
- TOEIC: Overall Score 945 (Listening: 495 | Reading: 450)
- Microsoft Office Specialist (MOS): Word, Excel, PowerPoint (Office 2016)
References
- Reference available upon request.
Timeline
IELTS Teacher (Part-time)
ILA Vietnam
08.2025 - 07.2026
Vietnamese Part-time English Teacher
ILA Vietnam
05.2025 - 07.2026
IELTS Teacher
IELTS Kien Luyen
04.2024 - Current
English Tutor
Edupia Education
04.2022 - 10.2022
Teaching Assistant
Apollo
05.2020 - 02.2021
Master of Arts (MA) - TESOL
Newcastle University
Bachelor of Arts - English Language
Ton Duc Thang University