Cam An Tieu Thi
Da Nang,Viet Nam
Summary
Merchandiser with experience in the garment industry, specializing in managing orders from sample development to production and delivery. Skilled at coordinating effectively with customers, suppliers, and internal departments to ensure schedule, quality, and cost targets are met. Proficient in timeline tracking, problem solving, and optimizing production processes.
Overview
15
15
years of professional experience
Work History
Merchandiser
28 Da Nang JSC
Da Nang, Viet Nam
04.2013 - Current
- Receive and review customer inquiries, tech packs, and specifications.
- Prepare cost breakdowns and quotations.
- Negotiate prices and order terms with customers.
- Follow up on order confirmation and purchase orders.
- Coordinate sample development with design and production teams.
- Monitor sample progress (fit sample, PP sample, TOP sample, etc.).
- Ensure samples meet customer requirements and quality standards.
- Communicate customer feedback to relevant departments.
- Issue internal order sheets to related departments.
- Monitor production schedules and ensure deadlines are met.
- Coordinate with Purchasing for material sourcing.
- Follow up on fabric and trim approvals.
- Ensure production meets quality standards.
- Work closely with QC team for inspections.
- Arrange shipment schedules with Logistics/Export department.
- Ensure correct shipping documents and compliance with buyer requirements.
- Monitor actual production cost vs. quoted cost.
- Analyze and report cost variance.
- Propose cost optimization solutions.
- Maintain daily communication with customers.
- Update order status reports regularly.
- Handle customer complaints and resolve issues professionally.
Shipping staff
28 Da Nang JSC
Da Nang, Viet Nam
04.2011 - 04.2013
- Plan and supervise all import and export shipments.
- Review and approve shipping documents: Commercial Invoice, Packing List, Bill of Lading, Certificate of Origin (C/O), customs declarations.
- Coordinate with freight forwarders, shipping lines, airlines, and logistics partners.
- Ensure on-time delivery and smooth customs clearance.
- Ensure compliance with local and international trade regulations.
- Review HS codes, duty rates, and applicable trade policies.
- Handle customs inspections, post-clearance audits, valuation consultations, and tax assessments.
- Monitor production norms and material reconciliation (for export manufacturing or processing type).
Education
Master of Business Administration - Business Administration
Da Nang Economics University
Da Nang, DN01-2015
Skills
- Order management
- Logistics oversight
- Inventory control
- Customer relationship management
- Supply chain coordination
- Trade compliance
- Cost analysis
Education
other
Timeline
Merchandiser
28 Da Nang JSC
04.2013 - Current
Shipping staff
28 Da Nang JSC
04.2011 - 04.2013
Master of Business Administration - Business Administration
Da Nang Economics University