Anh Chau Nguyen (AC)
Toronto
Summary
Hard-working, sociable, and highly organized third year student with very flexible hours as well as hands-on experience in customer service, payment processing and sales while completing an undergraduate degree. I'm also a strong communicator and team player, always eager to learn new processes to support overall organizational success. I look forward to meeting with you to discuss how I can contribute to your needs. Thank you for reviewing my resume.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Bookstore Clerk
Kim Dong Bookstore
Hanoi
04.2024 - 07.2024
- Maintained an accurate inventory of all store products
- Sorted books by genre, author, title, or subject area within the store's layout
- Collaborated with colleagues on projects such as creating window displays or setting up promotional events
- Utilized computer software programs to enter customer orders and track inventory levels
- Processed payments for purchases using a cash register or POS system.
Boba Barista
Chatime
Toronto
12.2023 - 04.2024
- Prepared various boba drinks according to recipes including milk teas, smoothies, slushies, and fruit teas
- Checked expiration dates on ingredients used in boba drinks to ensure freshness
- Developed relationships with regular customers through friendly conversation
- Utilized POS systems to process payments from customers and track transactions accurately
- Managed opening and closing procedures including setting up shop before start of shift.
Art Gallery Intern
Vietnamese Women's Museum
Hanoi
05.2023 - 08.2023
- Coordinated mailing invitations to publicize events at art gallery
- Researched artists and artwork to be displayed in the gallery
- Conducted promotions via social media, email and other communication methods to encourage museum attendance
- Promoted gallery events and shared information on online social media sites
- Conferred with board members to formulate and interpret policies, budget requirements and operational strategies
- Fielded incoming phone calls and provided information on artists and upcoming events.
Social Media Intern
Westminster Academy
Hanoi
- Researched current trends in social media space to identify opportunities for growth
- Supported day-to-day social media management by responding to direct messages, comments, and inquiries
- Collaborated with internal teams to develop social media campaigns that increased brand awareness.
Education
Bachelor of Arts (B.A.) in Media and Communications Candidate -
University of Toronto
06.2026
High School Diploma -
British International School
Vietnam06.2021
Skills
- Visual merchandising
- Multitasking capabilities
- Sales expertise
- Customer service excellence
- Up-selling strategies
- Critical thinking
- Publisher promotions
Certification
- IELTS
- French A2 Certificate
Languages
- Vietnamese, Native
- French, Intermediate
- Chinese (Mandarin), Beginner
Timeline
Bookstore Clerk
Kim Dong Bookstore
04.2024 - 07.2024
Boba Barista
Chatime
12.2023 - 04.2024
Art Gallery Intern
Vietnamese Women's Museum
05.2023 - 08.2023
Social Media Intern
Westminster Academy
Bachelor of Arts (B.A.) in Media and Communications Candidate -
University of Toronto
High School Diploma -
British International School
- IELTS
- French A2 Certificate
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