Anh Nguyen (Amy)

Trusting Social is a successful fintech company founded to help banks redefine their relationships with customers and connect to billions of unbanked consumers by advancing AI and big data technology.

• Organize and drive successful completion of data insight initiatives to guide strategic decisions and uncover optimization opportunities
• Lead the set up and improvements of data models, reporting/reconciliation/alert systems, monitoring dashboards, and performance metrics that support key business decisions
• Set up and standardize data warehouses, knowledge hub and workflows for the analysts
• Build a top analytics team, experiencing full life cycle of talent management
• Own and prioritize the data analytics roadmap around the Company’s OKRs

• Organize and drive successful completion of data insight initiatives to guide strategic decisions and uncover optimization opportunities
• Lead the set up and improvements of data models, reporting/reconciliation/alert systems, monitoring dashboards, and performance metrics that support key business decisions
• Set up and standardize data warehouses, knowledge hub and workflows for the analysts
• Build a top analytics team, experiencing full life cycle of talent management
• Own and prioritize the data analytics roadmap around the Company’s OKRs

• Manage the operation of the business: client technical onboarding, campaign running, system monitoring, troubles shooting
• Ideate and liaise with cross functional teams to optimize revenue and reduce cost via optimal marketing resource allocation, AB testing for different marketing strategies, exploring new product offers, improving conversion funnel, eliminating operational leakages, etc.
• Own the Profit and Loss of the business, including market sizing, target settings, regular performance reviewing, strategies developing and adjusting to meet targets

HCF is the largest non-profit insurance company in Australia, and the 3rd by market share. The Company offers various insurance products including health care, life, travel, pet, etc.

• Specify, extract and analyse claims data based on stakeholders’ requirements
• Monitor key metrics to enable the understanding of drivers, trends and factors influencingmedical claims
• Prepare and present reports on benefits utilisation to management and regulatory bodies
• Identify new medical claim patterns and anomalies to enable timely actions by business units
• Support the improvement and exploration of new insurance products via policy changes’ impact simulation

At this stage, Trusting Social was one year old with 5 members working towards the great ambition of providing financial access for the unbanked/underbanked by leveraging big data and technology innovations. Here I:

• Join the team to develop attributes and predictive models to quantify consumer credit default risk using KYC info and mobile data
• Conduct market researches about competitors, potential partners/investors, relevant business models from various sources and present findings to the CEO and the CFO for business strategies, product R&D and fund raising
• Design and implement the Company’s social media marketing strategies

CIEM is a public institute under the Ministry Of Planning and Investment (MPI) specializing in macro- economic studies and consultancy, where I:

• Join a SWAT team to build a toolkit for local and central Government of Vietnam to filter and prioritize public investments
• Collect and analyze data from local authorites to provide insights about public investment efficiency to the MPI for public investment law amendement
• Be in charge of market research in consultancy projects to build socio-economic development plans for local provinces