Amit Kumar Ghindora
Hyderabad
Summary
Highly competent QA Manager with 13+ Years of experience in overseeing quality assurance teams and processes. Strong skills in implementing, monitoring, and improving quality control standards that lead to consistent product quality and customer satisfaction. Proven ability to manage project deadlines while maintaining high levels of team performance and productivity. Notable impact on previous work includes improved efficiency in QA processes, resulting in enhanced product reliability and reduced defect rates.
Overview
14
14
years of professional experience
Work History
QA Manager
Paramount Software Solutions Pvt. Ltd.
Hyderabad
01.2021 - Current
- Role: QA Manager
- Developed and implemented quality control processes to improve product reliability.
- Communicated effectively with stakeholders on project progress, risks and solutions.
- Managed company onboarding processes, interviewing, and selecting new quality assurance personnel.
- Monitored product standards by conducting inspections, testing products and analyzing results.
- Troubleshot product issues and fixed problems.
- Kept records of quality reports and statistical reviews.
- Conducted risk assessments and validation activities to mitigate potential quality and compliance risks.
Senior Associate Project Lead
Pennywise Solutions- An Ogilvy Group
Hyderabad
03.2020 - 12.2020
- Role: Associate Senior Project Lead
- Identified project needs by reviewing project objectives and schedules.
- Resolved conflicts within the project team to maintain a positive working environment.
- Identified needs of customers promptly and efficiently.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Created, edited, and updated project manuals and technical documentation used by entire QA team.
- Reviewed and updated quality assurance policies and procedures.
- Worked effectively in team environments to make the workplace more productive.
Team Lead
Intellect Design Arena Ltd.
Hyderabad
05.2014 - 03.2020
- Role: Team Lead
- Conducted manual and automated testing across multiple modules.
- Designed and executed test cases based on user stories and application requirements.
- Developed and maintained automated test scripts using Selenium WebDriver.
- Conducted Performance Testing with JMeter for load testing.
- Ensured quality outcomes by conducting regression testing.
- Reported and tracked defects using JIRA, ensuring their resolution through effective collaboration.
Consultant
Polaris Financial Technology Ltd
Hyderabad
08.2011 - 04.2014
- Role: Consultant
- Conducted manual and automated testing across multiple modules.
- Designed and executed test cases based on user stories and application requirements.
- Developed and maintained automated test scripts using Selenium WebDriver.
- Conducted Performance Testing with JMeter for load testing.
- Ensured quality outcomes by conducting regression testing.
- Reported and tracked defects using JIRA, ensuring their resolution through effective collaboration.
- QA Manager/Scrum Master with 13 + years of experience as a Software Quality Assurance professional with a solid focus on the SDLC/STLC process and Waterfall/Agile/Scrum methodologies within the Medical, Banking, Insurance and E-commerce Industries
- Possesses functional solid, manual and automation testing of Client/Server, Web-based applications, leading and managing onshore and offshore teams of testers
- Developed Test Plans, Test Strategies, Test Scenarios, Test Cases, Test Requirements, and documentation from business, technical and functional requirements.
Education
Bachelor of Technology -
NIT Agartala
01.2011
Skills
- ETL Testing
- Basic TOSCA Automation
- Selenium 20
- Postman
- Hybrid
- Browser stack
- JIRA
- Bugzilla
- Isolve
- SQL
- PL/SQL
- Java
- Tableau
- Power BI
- Windows-XP
- Windows 2000
- Windows 7
- Windows 10
- Mac OS
- Oracle 9i
- SqlServer 2005
- Quality control
- Automated testing
- Test case design
- Risk assessment
- Selenium WebDriver
- Project management
- Technical documentation
- Conflict resolution
- Customer satisfaction
- Effective communication
- Statistical analysis
- Auditing techniques
Accomplishments
- Star of the Month Award, GAVS Technologies, 04/2018
- GEM Award, for setup the Agile model, 01/2014
- Spot Award of the month, 01/2020
Projects
Paramount Software Solutions Pvt. Ltd., QA Manager, Food Supply Chain (Mane Kancor Client Project), This project aimed to enhance mint farming processes using the Farm to Plate (F2P) system. It focused on optimizing pre-harvest activities while improving traceability, transparency, and accountability throughout the mint farming supply chain., Food Supply Chain (Farm to Plate Application), The Farm to Plate application streamlines the food supply chain process from farms to consumers, ensuring efficiency and quality across every stage of the journey., 01/2021, Present Pennywise Solutions- An Ogilvy Group, Associate Senior Project Lead, Sumitomo Electric Industries (SEI), Sumitomo Electric has extensive business operations in five industries: Automotive, Info-communications, Electronics, Energy and Environment, and Industrial Materials. SEI has driven based on Drupal CSM from the backend side. We have used Atomic Design Structure, constructed and supported multiple digital platforms like Web, Mobile and Tablets, and used PHP script from the fronted side., 03/2020, 12/2020 Intellect Design Arena Ltd., Team Lead, Distribution Solution and Services (DSS), DSS is an Omnichannel Product Experience that caters to Insurance Distribution. This includes the Customer Portal and Agent Sales Automation platform. The product is able on possible digital platforms like the Web, Mobile and Tablets., DSM WEBSHOP (E-COMMERCE) APPLICATION, This web-based OTC (Order to cash) e-Commerce application for DSM group is built on the Asera framework; DSM group spread across the world with business in pharmacy, animal & human nutrition, Agro, Melamine, Painting etc., 05/2014, 03/2020
Personal Information
- Nationality: Indian
- Marital Status: Married
Timeline
QA Manager
Paramount Software Solutions Pvt. Ltd.
01.2021 - Current
Senior Associate Project Lead
Pennywise Solutions- An Ogilvy Group
03.2020 - 12.2020
Team Lead
Intellect Design Arena Ltd.
05.2014 - 03.2020
Consultant
Polaris Financial Technology Ltd
08.2011 - 04.2014
Bachelor of Technology -
NIT Agartala
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