Ola Newrick
Summary
A communicative employee who's always willing to go the extra mile. I'm friendly, outgoing and love working with people! Other than the listed jobs I've frequently volunteered in community events such as local festivals, ultra-marathons, and construction jobs. I'm super motivated, an excellent team player, and always full of energy.
Overview
6
6
years of professional experience
Work History
Front Office Coordinator / Dental Assistant
Phillip Chin Dental
2023.01 - 2024.06
- Improved patient relations by proactively addressing concerns or complaints with professionalism and empathy.
- Handled financial transactions responsibly, collecting copayments and processing payments with attention to detail.
- Managed high call volumes effectively, addressing patient inquiries and resolving issues promptly.
- Supported administrative tasks such as filing, data entry, and document management to maintain an organized office environment.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Explained treatment procedures and instructed patients on home care guidelines.
Orthodontic Assistant
Courtenay Orthodontics
2022.08 - 2022.09
- Took x-rays, photographs, and impressions of patients' teeth and mouth.
- Provided exceptional chairside assistance to orthodontist during complex procedures such as bracket placement and adjustments, aligner fittings, and appliance installations.
- Increased overall patient satisfaction by promptly addressing any discomfort or concerns related to their treatments.
Checkout Operator
New World Wellington City
2021.02 - 2022.01
- Helped customers complete purchases, locate items, and join reward programs.
- Worked flexible schedule and extra shifts to meet business needs.
- Provided exceptional service to customers, promptly addressing concerns and answering inquiries.
Server
Country Encounters
2018.05 - 2020.09
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Bachelor of Arts - Education And Psychology
Victoria University of Wellington
Wellington NZ11.2024
Skills
- Customer service expertise
- Front Office Management
- Great communicator
- Multitasking
Timeline
Front Office Coordinator / Dental Assistant
Phillip Chin Dental
2023.01 - 2024.06
Orthodontic Assistant
Courtenay Orthodontics
2022.08 - 2022.09
Checkout Operator
New World Wellington City
2021.02 - 2022.01
Server
Country Encounters
2018.05 - 2020.09
Bachelor of Arts - Education And Psychology
Victoria University of Wellington
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