Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

ABHISHEK TIWARI

Mumbai

Summary

Dear Hiring Manager,

I am writing to express my strong interest in the Digital Marketing and Martech Specialist position within your organization. As a Specialist in Digital Marketing and Martech at McKinsey & Company, I have had the privilege of driving digital transformation and implementing cutting-edge marketing technologies for global clients across various industries. I believe my extensive experience and proven track record in delivering high-impact marketing solutions make me an ideal candidate for this position.

During my tenure at McKinsey, I have led numerous transformative projects that have significantly enhanced our clients' marketing capabilities and business outcomes:

1. Digital Transformation and Martech Architecture: I've designed and implemented comprehensive martech stack architectures for global clients, including intricate data pipelines and system-wide taxonomies. These initiatives have resulted in clear digital transformation roadmaps, addressing existing challenges and setting the stage for future growth.

2. Omnichannel Marketing Strategies: By developing and executing omnichannel marketing strategies leveraging tools such as Adobe Marketing Cloud, CDPs, and custom-built solutions, I've achieved up to 300% increases in customer engagement and Customer Lifetime Value (CLTV) for our clients.

3. Campaign Optimization and Scaling: I've scaled campaign operations for major clients, resulting in up to 42% inorganic acquisition growth and 8% reduction in Customer Acquisition Costs (CAC). This included optimizing email marketing operations and automating up to 60% of BAU campaign triggers.

4. Agile Marketing Implementation: For large financial institutions, I've established agile marketing frameworks, including robust campaign management lifecycles, defined roles for agile squads, and best practices for operationalizing digital marketing teams.

5. In-house CDP and Automation Solutions: I've led cross-functional teams to develop in-house Customer Data Platforms and marketing automation solutions capable of handling over 300 million records and enabling near real-time campaign execution.

My experience at McKinsey has honed my skills in strategic thinking, problem-solving, and driving digital innovation in complex, multi-stakeholder environments. I have consistently delivered results that not only meet but exceed client expectations, often in challenging and rapidly evolving markets.

Prior to McKinsey, I held key positions at Dr. Reddy's Laboratories, Disney+ Hotstar, and Lodha Group, where I further developed my expertise in marketing technology and digital strategy. This diverse experience across industries has given me a unique perspective on leveraging technology to drive marketing success. I am adept at identifying opportunities for improvement, implementing innovative solutions, and measuring their impact on key business metrics.

I am excited about the opportunity to bring my wealth of experience and proven track record of success to your organization. I am confident that my skills in martech implementation, digital strategy, and driving measurable results would be a valuable asset to your team. My experience aligns well with the evolving needs of modern marketing departments, and I am eager to contribute to driving growth and innovation in this role.

Thank you for considering my application. I look forward to the opportunity to discuss how my experience, particularly my achievements at McKinsey and other leading organizations, align with your company's goals and how I can contribute to your continued success in the ever-evolving digital landscape.

Sincerely,

Abhishek Tiwari

Overview

9
9
years of professional experience
2
2
Certifications

Work History

Specialist - Martech and Digital Marketing

McKinsey & Company
4 2022 - Current
  • Consult global clients on digital marketing transformation, developing comprehensive strategies to enhance customer engagement, acquisition, and retention
  • Design and recommend martech stack architectures tailored to client needs, including data pipelines and system-wide taxonomies
  • Develop strategic roadmaps for clients' digital transformation journeys, addressing current challenges and future growth opportunities
  • Advise on implementation of omnichannel marketing strategies, resulting in significant increases in customer engagement and lifetime value
  • Guide clients in adopting agile marketing frameworks, including establishing campaign management lifecycles and defining roles for agile squads
  • Provide expertise on scaling marketing operations, leading to substantial improvements in acquisition growth and reductions in customer acquisition costs
  • Consult on marketing automation solutions, advising on systems capable of handling large-scale data and enabling near real-time campaign execution
  • Assist clients in formulating comprehensive martech vendor strategies, including requirement drafting, pricing frameworks, and RFP processes
  • Offer strategic guidance on optimizing email marketing operations, including domain management, deliverability improvement, and campaign trigger automation.
  • Created and delivered presentations to internal and external stakeholders to showcase work.
  • Interpreted clients' needs and introduced services to fit specific requirements.

Marketing Technology Lead

Dr. Reddy's Laboratories Ltd
Hyderabad, Telangana
04.2021 - 03.2022
  • Designed, developed, and managed end-to-end marketing technology ecosystem
  • Ensured seamless integration and user experience across all channels
  • Collaborated with Marketing, Products & Data teams to design acquisition and engagement solutions
  • Implemented Digital Analytics solutions across web and app touchpoints using Adobe Analytics
  • Managed omni-channel platforms (Eloqua, Adobe Campaign, Webengage) for analysis, segmentation, and engagement
  • Conducted tech spec reviews and solutioning
  • Audited current MarTech implementation including Digital Analytics, App Attribution, and engagement solutions
  • Facilitated tech spec implementation on mobile & web platforms
  • Developed technical capabilities for segmentation, personalization, AB Testing, dashboarding & reporting
  • Managed configuration, setup, and enhancements of marketing platforms (Adobe, Clevertap, Branch)
  • Performed POCs on new features and built use cases for Marketing and Product teams.
  • Served as primary point of contact for 8 Managed Service Providers (MSP), maintaining healthy business relationships through constant communication.
  • Maintained exceptional uptime of 99% for Martech technology to sustain continued operations.

Campaign Manager - Acquisition, Engagement & Retention (Subscriptions)

Disney+ Hotstar
06.2019 - 03.2021
  • Implemented marketing tech stack: Clevertap, Adobe Campaign, Audience Manager (In-house CDP), Amplitude
  • Established processes for push, email, and SMS channels, growing them to best-performing status as user base expanded 100x
  • Led team of copywriter, campaign analyst, and analyst
  • Developed end-to-end lifecycle management ETLs for automated and personalized campaigns
  • Conducted A/B and multivariate experiments, optimizing key metrics
  • Created UTM tracking framework and automated performance dashboards
  • Spec'd data workflows for external data integration
  • Collaborated on in-house marketing & segmentation tool development
  • Managed marquee launches: Disney+, Marvel Movies, IPL, Cricket World Cup, Premier League, Bollywood blockbusters, Hotstar Specials
  • Advocated for impact & UX considerations across Strategy, Marketing, Partnerships & Product teams.

Campaign Manager - Adobe Marketing Cloud

Lodha Group
10.2018 - 05.2019
  • Successfully implemented Adobe Marketing Cloud suite, reducing total CAC by 8%
  • Managed complete lead lifecycle programs from lead to loyalty
  • Created, executed, and analyzed email, SMS & push notification campaigns across all brands
  • Built segments in Adobe Audience Manager (DMP) using 1st party data
  • Managed email deliverability to ensure inbox placement
  • Developed and optimized automated email and system maintenance programs
  • Created and managed audience segmentation for multi-channel campaigns.

Associate Consultant - Marketing Technology

Oracle
07.2017 - 10.2018
  • Led Marketing Tech Stack transformation for large global Financial Advisory Company
  • Managed global marketing automation campaigns across APAC, EMEA, US, and Canada
  • Developed email campaigns with personalized and dynamic content
  • Implemented complex campaign management including drip and behavioral trigger campaigns
  • Applied segmentation and targeting best practices
  • Developed and implemented lead scoring and nurturing programs
  • Conducted post-email analysis and provided optimization recommendations
  • Performed Eloqua integration audits with marketing databases
  • Collaborated with CRM and database teams to ensure data integrity and cleansing.

Marketing Technology Executive

Craft Pvt Ltd
08.2015 - 07.2017
  • Created data schemas and forms for database storage
  • Developed typologies for business rule implementation
  • Managed operators and operator groups for partition control
  • Created and modified workflows in Adobe Campaign Classic
  • Developed newsletters for client email campaigns
  • Queried databases for targeted audience selection
  • Created JavaScript functions for Adobe Campaign API integration
  • Worked on multi-channel deliveries: Push Notifications, SMS, and Email
  • Developed WebApps for data capture
  • Imported external databases to Adobe Campaign via FDA Connection.

Education

MBA - Marketing (Executive) -

Pillais Institute of Management and Research

B.E. -

Nagarjuna College of Engineering, Bangalore

High School - undefined

DAV Public School, New Panvel

Skills

Digital Strategy Consulting

Marketing Automation: Eloqua, Adobe Campaign Manager, Salesforce Marketing Cloud, Clevertap

Analytics & Optimization: Adobe Analytics, Adobe Target, VWO, Amplitude

Data Management: Adobe Audience Manager, Oracle DMP (Bluekai), Tealium

Technical Skills: HTML, CSS, SQL, JavaScript, Postman, REST API

Omnichannel Marketing

Agile Marketing Implementation

Vendor Evaluation and Management

Certification

Oracle Certified Marketing Automation Professional

Timeline

Marketing Technology Lead

Dr. Reddy's Laboratories Ltd
04.2021 - 03.2022

Campaign Manager - Acquisition, Engagement & Retention (Subscriptions)

Disney+ Hotstar
06.2019 - 03.2021

Campaign Manager - Adobe Marketing Cloud

Lodha Group
10.2018 - 05.2019

Associate Consultant - Marketing Technology

Oracle
07.2017 - 10.2018

Marketing Technology Executive

Craft Pvt Ltd
08.2015 - 07.2017

Specialist - Martech and Digital Marketing

McKinsey & Company
4 2022 - Current

MBA - Marketing (Executive) -

Pillais Institute of Management and Research

B.E. -

Nagarjuna College of Engineering, Bangalore

High School - undefined

DAV Public School, New Panvel
ABHISHEK TIWARI