Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Vy Dang Thi Cam

Da Nang,DN

Summary

I am now a Quality Analyst on the LSR1 project. I've realized that I want to succeed in this job and get knowledge and expertise as a Senior Quality Analyst position.
I set goals via leadership and collaboration resulting in continuous progress for the organization. Consistent efforts are determining the company's destiny throughout the next several years. With dedicated efforts and focused teamwork, I can consistently handle several tasks efficiently using time management methods.

Overview

3
3
years of professional experience

Work History

Moderation Quality Analyst

Gear Inc
Da Nang
09.2023 - Current
  • Conduct daily monitoring, reviews and assessments, prepare documentation, evaluate quality performance;
  • Review track and manage the impact & efficiency of all quality tracking method and systems;
  • Conduct both team and individual ability reviews to ensure that quality performance meets goals;
  • Conduct data analysis to identify areas for improvements;
  • Develop, recommend and monitor corrective and preventive actions;
  • Maintain standards and performance quality for all services provided;

Sales Assistant

Us Hunter
Da Nang
05.2021 - 09.2023
  • Designed sales and marketing campaigns;
  • Participate in the branding process;
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items;
  • Planned to increase the sales quality of the team;
  • Informed customers about current promotions and discounts;
  • Watched for and recognized customer services or handle situations;

Education

Graduated Bachelor's Degree in Business English -

Da Nang University of Foreign Language Studies
12-2022

Skills

  • Data Analysis
  • Quality Improvement
  • Audit Processes
  • Time Managerment
  • Multi-tasking
  • Crtical Thinking
  • Excellent Communication
  • A strong feeling of responsibility

Languages

Vietnamese
First Language
English
Advanced (C1)
C1

Timeline

Moderation Quality Analyst

Gear Inc
09.2023 - Current

Sales Assistant

Us Hunter
05.2021 - 09.2023

Graduated Bachelor's Degree in Business English -

Da Nang University of Foreign Language Studies

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Vy Dang Thi Cam